On Site Representative

**About the On Site Representative Role**:
As an **On Site Representative **you will be responsible for coordinating the operations of the distribution fleet. In addition, you’ll also be responsible for the efficient and effective coordination, loading, sorting and preparation of stock to be forwarded. You will act as the key point of contact for customers and stakeholders, providing them excellent customer service and managing queries.

**What you'll do as an On Site Representative (but not limited to)**:

- Ensure all deliveries are collected and delivered within dedicated timeframes
- Ensure any delays or deviations are communicated as soon as possible to the customer
- Ensure all vehicles are compliant with load restraint and all or COR responsibilities
- Accurately manage pallet exchanges and transfers daily to ensure reconciliation
- Work closely with customer staff to develop efficiencies, meet KPI’s and improve customer relations
- Communicate any operational problems to the Operational Services Manager as soon as they are identified

**What you'll bring to the On Site Representative Role**:

- 2+ years experience in a similar role (as described above). You may also have had experience as a Fleet Supervisor, and/or a Fleet Allocator, very transferrable skill sets for this position
- Ability to multi-task, prioritise, and work in a fast-paced/pressurised environment
- Exceptional delegation skills, and the ability to communicate clearly and concisely
- A ‘continuous improvement’ mindset, with great attention to detail

**Please note hours **- Expect hours to be typically **M-F, 6am-2pm **. An element of flexibility may be required on occasions.

**About Team Global Express**

**Why TGE**

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**
- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond.

**An inclusive workplace, works for everyone**

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

**Our recruitment process**

**Other things to note**
- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
- TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.