Customer Service Officer

2 weeks ago

Erskine Park, Australia Linfox Full time

Job no:
751906
- Work type:
Full time**Location**:
Erskine Park - NSW - Australia
- Applications close:
Here at Linfox we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia’s biggest companies. Work with major customers in retail, healthcare, government and defence. Shape the future of logistics with industry leading innovations in safety, sustainability and efficiency. Create a career to be proud of. Expect all this and more when you join Linfox.

What does the job look like?

As a Customer Service Representative, you will deliver superior customer service to both internal and external customers by ensuring all Standard Operating Procedures are followed and Key Performance Indicators for service levels are met. Key areas:

- Be the key contact for pharmacy, wholesale, export, and internal customers.
- Managing and tracking orders from receipt to delivery
- Provide reception duties, including meeting and greeting visitors, site induction and administration responsibilities
- Deliver a wide range of reports as required by customers and management, whilst compiling this into computer systems.
- Participate in administration functions alongside the Customer Service Team
- Ensure that systems are in place to comply with relevant customer and regulatory requirements, whilst incorporating the site Standard Operating Procedures (SOP)
- Assist with weekly key performance reporting and analysis to create an efficient and cost-effective administration operation.

Are you the one?

You are a team player that can manage various stakeholders and prioritise tasks against tight deadlines in a fast-paced environment. You can demonstrate:

- Experience in a customer service or support function
- Knowledge & experience within the pharmaceutical, healthcare, or medical devices environment is advantageous
- Transport Industry experience is desirable but not essential
- Sound communication and organisation skills, to manage the expectations of various stakeholders within the business
- Experience using SAP TM or similar systems for revenue processing
- Proficiency in Microsoft Office programs, such as Word and Excel

We kindly request no unsolicited resumes or approaches from Recruitment Agencies. Linfox is not responsible for any fees related to unsolicited resumes.

Further information

You will be required to meet Linfox's employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.

LI-MM2

  • Customer Service

    2 weeks ago

    Erskine Park, Australia Protech Full time

    Our client is a leading wholesaler of quality outdoor products & have an opportunity for an outgoing, results driven **Customer Service Officer** to join their team in Western Sydney. One of the key functions of this role is to take and action orders from active/existing clients regarding their products and services. **Key responsibilities;** - Data entry...

  • Customer Service

    7 days ago

    Erskine Park, Australia HR Ambassador Full time

    **Permanent position**: - **Competitive salary (negotiable pending experience)**: - **Great team culture** Our client is a leading wholesaler of quality outdoor products. Due to internal growth, they are seeking an outgoing, results driven **Customer Service/Warranty Officer** to join our client in Erskine Park on a fulltime permanent basis. One of the...

  • Assistant Service Officer Payroll

    7 hours ago

    Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

    Join to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceJoin to apply for the Assistant Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and...

  • Senior Service Officer Payroll

    7 hours ago

    Parramatta Park, Queensland, Australia NSW Department of Customer Service Full time

    Join to apply for the Senior Service Officer Payroll role at NSW Department of Customer Service1 day ago Be among the first 25 applicantsJoin to apply for the Senior Service Officer Payroll role at NSW Department of Customer ServiceNSW Department of Customer Service provided pay rangeThis range is provided by NSW Department of Customer Service. Your actual...

  • Customer Service

    2 weeks ago

    Erskine Park, Australia Bunzl Full time

    **Job no**: 494716 **Work type**: Full Time **Location**: Erskine Park **Categories**: Customer Service - Be a part of collaborative and supportive team focused on development and training - Enjoy diversity of the role combining customer service with technical aptitude - Opportunity in a full time permanent role at our Erskine Park branch **WHY BUNZL?** As...

  • Customer Service Manager

    2 weeks ago

    Erskine Park, Australia Linfox Full time

    Job no: 757697 Work type: Full time **Location**: Erskine Park - NSW - Australia Applications close: 31 Oct 2024 11:55 PM AUS Eastern Daylight Time Here at Linfox we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia’s biggest companies. Work with major customers in...

  • Customer Service Operator

    2 weeks ago

    Erskine Park, Australia IPA Personnel Services Full time

    **Customer Service Operator **Our client who is a leading Packing, Logistics and Warehousing Management business currently has a vacancy for a **Permanent Customer Service Operator** located in **Erskine Park**. The Customer Service Operator will be required to report to the NSW Customer Service Manager and will manage the end-to-end process of orders from...

  • Customer Service Operator

    2 weeks ago

    Erskine Park, Australia IPA Personnel Services Full time

    A renowned Aussie brand is currently seeking a dedicated This position offers a fantastic opportunity for career growth and development in a supportive work environment. **About the Company**: The company is a leading player in its industry, well-known for its commitment to delivering high-quality products and exceptional services to its valued customers....

  • Customer Service Manager

    2 weeks ago

    Erskine Park, Australia Bollore Logistics Asia Pacific Full time

    **Customer Service Manager** 200 years ago, Bolloré Group was born. Today, one of Bolloré Group’s fastest growing business sectors, Bolloré Logistics, have grown to become the world’s top 10 players in freight forwarding and logistics with a powerful network spread across 106 countries, 607 sites with over 20,000 employees. We pride ourselves having...

  • Customer Service Team Manager

    6 days ago

    Erskine Park, Australia Linfox Full time

    Job no: 751134 - Work type: Full time**Location**: Erskine Park - NSW - Australia - Applications close: Here at BevChain, a wholly-owned subsidiary of Linfox, we are leaders in beverage supply chain solutions. As a specialist, we support major customers, including some of Australia’s favourite beer brands. Our mission is to provide our customers with a...