Community Clinical Case Manager

Bethanie, Western Australia’s leading not for profit aged care and retirement living provider, has been warmly welcoming and caring for seniors for over 65 years. We strive to lead the change in the way Australians think about ageing, recognising ‘old age’ as a positive force in society and giving a voice to those who have seen it all and live to tell the tale.

Our Bethanie Community team are seeking a **Clinical Case Manager** on a **Full Time** basis to support their clients in and around the **Metro South region.** The Case Manager is responsible for care coordination for community clients within a holistic reablement and wellness approach to enhance the lifestyle and living experiences of those residing at home. The Case Manager will participate in the implementation of a client directed model of care which focusses on empowerment of the client to maximise quality of life, promote healthy active ageing and facilitate community re-engagement.

If you are currently looking at taking your next step in management, this role is for you. Bethanie will provide training opportunities and give you the tools to operate as an effective Clinical Case Manager. The applicant must be innovative and committed to driving a culture of excellence and quality service to Bethanie’s clients.

This role is being offered on a **Permanent Full-Time basis**, **working 38 hours across Monday - Friday** and will require an individual who is willing and available to be on call after hours and on weekends

**About the Role**:

- Client and goal centred approach to care planning, incorporating regular and structured review processes to ensure currency and appropriateness of care plans is maintained
- Develops sustainable relationships with local networks and external agencies to strengthen access to social opportunities and lifestyle options across the service footprint
- Responsible for ensuring all client budgets are monitored and managed in line with approved package level and individual client requirements
- Be an effective member of the multi-disciplinary team, to ensure effective and holistic care is delivered to all clients.
- Provides reports, information and support as requested by the Regional Community Manager to a highly quality and in accordance to policy and procedures

**About You**:

- Holds current registration as an Allied Health professional or Registered Nurse with AHPRA - essential
- Experience managing a team of care providers
- Excellent customer service, negotiation, communication and support skills
- Excellent verbal and written communication skills and strong computer skills and experience with client database systems
- Valid driver’s licence and access to a reliable vehicle

**Desirable**:

- Knowledge of the Home Care Packages Programs, Commonwealth Home Support Program and Aged Care Standards
- Demonstrated experience in the Aged Care arena

**Working with Bethanie**

At Bethanie we are committed to being an employer of choice by creating a supportive and compassionate environment for our people, customers and residents.

In 2020, 81% of staff said they were engaged and enjoyed working at Bethanie, and 93% of customers said they were satisfied with Bethanie’s services, with a strong willingness to recommend Bethanie’s services to others. We are extremely proud of these results and believe it demonstrates our commitment creating a positive environment for our people and our customers.

As well as being part of a stimulating and nurturing work environment, you will also have access to the following benefits:

- Salary Packaging up to $15,899 per annum. Salary Packaging allows you to pay for your expenses with money from your salary before tax is taken out. Pay less tax, and your take home pay increases
- Banking, insurance and retail discounts and benefits
- Rewarding career with a supportive culture
- Professional development and training opportunities
- Flexible working arrangements

**To Apply**

**_We respectfully request agencies not to forward unsolicited resumes unless requested._**

**Attachments**:

- Case Manager PD October 2019.pdf