Community Life Manager

Generous Salary Packaging Benefits, Ongoing Professional Development & Support
- Be part of a professional and supportive team with a great workplace environment
- Join a progressive & supportive organisation
- **Inspire Change. Elevate Lives. Lead with Heart.**
- ** About the Role**
- **_ “Step into a role where leadership meets purpose, and every day is an opportunity to create meaningful impact”_**
- Community Vision is on the lookout for a passionate and driven Community Life Manager to lead service delivery and customer engagement across both North and South Perth. This is more than a leadership position — it's a chance to guide, influence, and elevate the lives of individuals by driving person-centred, high-quality supports that align with the NDIS and Aged Care Standards.
- As a growing, not-for-profit organisation, Community Vision is built on compassion, innovation, and a bold commitment to inclusion. Our purpose is simple: to empower people to live life their way — connected, supported, and independent.
- If you're ready to lead with heart, think strategically, and be part of a team that’s shaping the future of community care in WA — we want to hear from you.
- In this role, you will:
- ** Drive person-centred excellence** by leading strategic initiatives across your region that elevate service quality, customer satisfaction, and individual outcomes.
- ** Inspire and grow a high-performing team** of Support Workers, nurturing a positive and inclusive culture where every team member feels empowered to deliver care that truly matters.
- ** Advocate passionately for customers and their families**, ensuring their voices are heard and respected in every decision about supports tailored to their unique needs, goals, and preferences.
- ** Work alongside customers, families, and community networks** to deeply understand personal goals, preferences, and needs — tailoring services that support both independence and connection.
- ** Contribute to smarter service delivery** by supporting the development of insightful reports that help shape strategic decisions and create lasting improvements in the customer experience.
- ** Build strong, meaningful partnerships** with community groups, referral networks, and funding bodies that open doors to new opportunities for those we support.
- ** Design and deliver community-based programs** that foster inclusion, wellbeing, and active participation — ensuring every customer feels valued, capable, and supported.
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Key Requirements**
- To be successful in this role, you will bring:
- Experience in case management and service delivery within the Aged Care, NDIS, or similar sectors.
- Demonstrated leadership and team management capabilities, with a focus on performance and culture.
- Excellent communication and interpersonal skills, with the ability to build rapport across diverse stakeholders.
- Proven ability to manage competing priorities, problem-solve, and meet deadlines.
- Understanding of safety and risk management in a human services context.
- Current driver’s licence and comprehensive car insurance.
- Up-to-date flu vaccination, NDIS Worker Screening Check, and National Police Clearance (or willingness to obtain).
- Relevant tertiary qualification in Nursing (EN), allied health, human services, or case management and a Strong knowledge of Aged Care reforms and Quality Standards would be highly regarded.
- Current First Aid Certificate or be willing to achieve it.
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Desirable Attributes**- Leads with integrity and compassion, creating a supportive team culture that places people at the centre of every decision while driving service excellence.
- Combines strategic insight with practical, on-the-ground understanding to ensure services are both impactful and sustainable.
- Thrives in a collaborative environment, actively seeking opportunities to innovate, improve systems, and contribute to organisational growth.
- Demonstrates a deep commitment to empowering individuals, recognising the unique strengths and goals of every customer while ensuring services meet evolving community needs.
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What We Offer**
- At our core, we believe in nurturing a workplace where you truly belong. Here’s how we support you every step of the way:
- Enjoy flexible work arrangements designed to help you balance your professional and personal life with ease.
- Thrive with guidance from a caring and experienced leadership team who are here to support your journey.
- Take advantage of our Employee Assistance and Wellbeing Program, because your health and happiness matter to us.
- Grow your skills and career with exciting opportunities for professional development tailored just for you.
- Be part of a vibrant, inclusive community where your unique contributions are celebrated and valued every day.
- We can’t wait to welcome you
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- To apply, please submit your CV along with a cover letter addressing your suitability for the role and your interest in working with Community Vision.