Initial Assessment

2 weeks ago

Blackburn, Australia Community Housing Ltd Full time

Contribute to a world without housing poverty
- Two roles available located in our Blackburn office
- Competitive salary + super + salary packaging + other benefits

**About Us**

Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need.

At CHL, our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes, we manage over 11,000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission.

**The Role**

The Initial Assessment Planning (IAP) Worker plays an important role in assisting our customers who present as being homeless or are at risk of homelessness.

You will display empathy and use your solutions-focused approach to conduct assessments with our customers with the view to preventing and minimising homelessness in the community.

You will assess our customer’s eligibility and assist them to obtain adequate accommodation through the provision of housing information, direct financial assistance, and/or targeted referrals to relevant external services.

Advocating on our customer’s behalf, you will liaise regularly with external stakeholders including Centrelink, real estate agents, and private landlords.

We have two roles available, a fixed term full time role until September 2025 and a permanent part time role working a 9-day fortnight.

**About You**

To be successful for this role, you will have a genuine passion for wanting to support vulnerable people in our community.

**Essential Criteria**:

- Qualification and/or demonstrated experience in Social Work or another relevant social discipline.
- Relevant skills and experience in working effectively and sensitively with a diverse customer group with complex needs.
- Confidence in liaising with various stakeholders including vulnerable people.
- Strong work ethic, willingness to learn, and a caring and empathetic nature.
- Previous experience working on MS Office programs.
- A current driver’s licence.

**Desirable**:

- Previous experience working in the social/community housing industry.

Please note that a satisfactory police check is required for all staff and those with client related responsibilities are required to provide a NDIS and Working with Children Check (WWCC).

As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds. CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past and present.

We look forward to hearing from you.

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