Change and Communications Analyst

Division: Office of the CEO
- Location: Sydney, NSW, AU, 2000
- Req ID: 77011
- Ongoing full-time vacancy, 35 hours per week.
- Location: This role is based in Sydney. Flexible and hybrid working options available.
- Clerk Grade: 7/8. Base salary $113,574 to $125,720 p.a. plus super and annual leave loading.

**About us**

At NSW Trustee and Guardian, our purpose is to support the rights, welfare, and interests of the people of NSW. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers’ lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.

**Our commitment to diversity**

**About the team**

The Office of the CEO provides strategic, executive, and operational support to the CEO and Executive Leadership Team to ensure NSWTG delivers on its priorities and maintains strong governance. OCEO also manages external engagement with government stakeholders and oversees organisational improvement initiatives.

**About the role**

The Change and Communication Analyst supports the implementation of change within NSW Trustee and Guardian, including through the development of communication strategies related to projects, programs and operational changes.

As the Change and Communication Analyst, you will:

- Design, develop and deliver multifaceted change and communications activities, to support NSWTG’s priorities and to communicate critical messages relating to initiatives and service delivery.
- Assist in implementing change and communications aspects of projects, including stakeholder and impact assessment, engagement, communication, training, support, and business readiness to embed the required business change.
- Consult and liaise with key stakeholders, business sponsors, and project partners to ensure their needs are incorporated in change, communication, and engagement strategies and plans.
- Undertake analysis and review of change and communications tactics and strategies to determine outcomes of specific initiatives to aid future planning and activity.
- Evaluate, update and create information for the agency’s Intranet pages to keep stakeholders up to date with committed and inflight initiatives and provide comprehensive information in respect to operations and services.
- Monitor and review trends and issues to identify target audiences and provide advice on strategies to underpin best practice strategies for change and communications development.

For more information about the position, view the role description.

**About you**

The ideal person will have:

- Experience in change and communications aspects of projects, including stakeholder and impact assessment, engagement, communication, training, support, and business readiness to embed the required business change.
- Capable of building relationships across teams and with external stakeholders.
- Strong communication skills to confidently collaborate with a diverse range of customers, colleagues, and senior management.
- Positive “can-do” attitude and enjoys delivering on large, complex objectives in a changing environment.

Sound like you? We would love to hear from you

**What we offer**

NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:

- work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)
- various leave options (recreation, parental, and flex leave of up to 24 days per year)
- career development including study leave and acting opportunities
- access to Fitness Passport and employee assistance program, and annual flu vaccinations.

Be part of something bigger. For more information about joining us, visit the Careers page on our website.

**How to apply**
- Submit a resume (maximum five pages)
- Submit a brief cover letter (maximum two pages) outlining your skills, experience and suitability.

**Closing date**

**Applications close 11:59pm, Sunday 31 August 2025.**

Please note:

- A talent pool may be created for future ongoing and temporary roles and is valid for 18 months.