Principal Learning and Development Team Leader

2 weeks ago

Brisbane, Australia Queensland Government Full time

**The Principal Learning & Development Team Leader's key responsibilities are:

- Lead a small Learning and Development team in the efficient and effective delivery of contemporary learning and development including the Online Guided Learning tool.
- Monitor and adjust the teams' priorities and coordinate team capacity, problem solve and negotiate for positive outcomes.
- Oversee and report on, key learning and development activities including:

- Design high quality learner centric resources such as courseware, eLearning, simulations.
- Deliver multi modal training such as virtual instructor-led training and/or face to face as required.
- Manage training environments, the Learning Management system and training attendance records where relevant.
- Review and maintain online (including Online Guided Learning) and/or manual training materials and resources based on advice from business experts.
- Respond to service desk incidents related to training as required by Tier 2 business experts.
- Design, build and update Online Guided Learning content based on advice from the Unify business experts.
- Monitor and report on learning outcomes, including effectiveness and offer recommendations to the Director and Executives, to improve future Unify learning and development.
- Work closely with the Unify business experts, practice and business stakeholders to undertake training needs analyses and develop training plans for approval by the business.
- High level interpersonal and professional communication skills to work effectively with individuals and teams with different levels of technical and business knowledge.
- Navigate conflicting priorities to ensure strategic and sustainable business services outcomes.
- Initiate and maintain effective relationships with, and between key internal and external stakeholders to proactively manage needs, expectations, mitigate risks and support learning and development goals.
- Coordinate, monitor and escalate where required training service support requests in consultation with business and practice experts.
- High level interpersonal and communication skills to work effectively with individuals and teams with different levels of technical and business knowledge.
- Maintain effective relationships with, and between key internal and external stakeholders related to Unify learning and development resources.
- Work closely with Departmental Aboriginal and Torres Strait Islander cultural representatives to ensure a cultural lens is applied to the training development and delivery.

Applications to remain current for 12 months.

Job Ad Reference: QLD/634542/25

Closing Date: Friday, 16th May 2025
This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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