Member Services Officer

5 days ago

Maitland, Australia Genesis Full time

**NSW, Genesis Health and Fitness Cessnock Gym - Cessnock NSW 2325**- Great career paths and development with an entrepreneurial organisation
- Opportunity to make a real difference to our community
- Free gym membership
- Potential to earn commission for your results

This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions

**About Genesis Fitness**

With 24 hour access, 7 days a week, our national network of health clubs spans across Australia at 42 locations (and growing) Featuring every aspect of exercise from weights to cardio, swimming or dance, boxing to cycling. We are passionate about creating a fitness community that is inclusive, encouraging and empowering of everyone

This is a great career opportunity for someone wanting to get in to the Genesis Group of Clubs and receive the support to be developed further into an outstanding leader.

**The Role**

Our **Member Services Officers** are the heart of our business providing important services such as Sales, Reception and Merchandising to our members, casual users and potential new members in accordance with our established operational routines and procedures.

The role involves prospecting, touring, closing and getting referrals for future sales. They will actively seek new business for the club, representing the facility and Genesis in positive and professional manner.

The primary responsibility of our Member Services Officers is to acquire new members and deliver first class customer service ensuring it is in line our Mission, Vision and Values. They have the responsibility to achieve individual and team goals and targets as set out with the Assistant Club Manager and Club Manager. The successful applicant should possess excellent communication skills, a passion for health and fitness, and enjoy helping people to start their goals.

**Key areas of responsibility include**:

- Have a passion for fitness
- Provide excellent customer service to all customers, both in person and over the telephone
- Promote the centres services and programs to customers and accept customer bookings and enrolments
- Previous experience in a similar position
- Excellent communication skills
- Hold current First Aid & CPR Certification
- Working With Children Check (or equivalent) & National Police Check
- Prior experience in fitness, sales, customer service or a retail environment is highly advantageous

**If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in a health training environment,**we want to hear from you**

We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:

- Allowing a support person during an interview

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

  • Member Services Officer

    1 week ago

    Maitland, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    Make a real difference to our members children - Opportunity to make a real difference to our community - Free gym membership - Social and fun work environment - Great career paths and development with an entrepreneurial organisation This is a great opportunity for passionate and friendly people who enjoy working with children, delighting our members and...

  • Member Service Officer

    3 days ago

    Newcastle, Maitland & Hunter, Australia The Mutual Bank Full time $60,000 - $80,000 per year

    About the RoleAs a Member Service Officer, you'll be the first point of contact for our Members, providing friendly, professional, and knowledgeable support. You'll help Members meet their financial goals and everyday banking needs, ensuring every interaction reflects our core values of Integrity, Respect, and Care.Flexibility to work across our Maitland,...

  • Customer Service Team Member

    1 day ago

    Maitland, Australia Bunnings Full time

    **Join us and experience Bunnings from the other side of the counter!** **What’s in it for you**when you’re part of our**team**: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few - Free standard OnePass membership - Access to over 100+ exclusive team member benefits across health, shopping,...

  • Customer Service Officer

    2 weeks ago

    Newcastle-Maitland, Australia Bunnings Group Full time

    Customer Service Officer - Commerical Services Team page is loaded## Customer Service Officer - Commerical Services Teamlocations: Support Office NSWtime type: Full timeposted on: Posted Todaytime left to apply: End Date: September 26, 2025 (12 days left to apply)job requisition id: R052577**Join us and experience Bunnings from the other side of...

  • Employment Support Officer

    1 week ago

    Maitland, Australia Castle Personnel Services Limited Full time

    **Description**: **Employment Support Officer** **Disability Employment Services** **Maitland** **Permanent Full-time** **Benefits** - Join an employer with a maximum 5-star rating in the DES star rating results - Access to generous FBT exemptions and meal entertainment benefits - Work for a small Not-For-Profit with a strong alignment to their values &...

  • Client Services Officer

    4 weeks ago

    Newcastle-Maitland, Australia Bendigo Advertiser Full time

    About usChelsea Wealth Management (CWM) is a professional financial advice practice licensed by Matrix Planning Solutions (an Australian Financial Services Licensee). CWM has branches in Penrith, Newcastle and Gosford. CWM is a subsidiary of Police Bank Limited, a member owned bank. Our mission is to help our clients maximise the chances of achieving their...

  • Customer Service Team Member

    6 days ago

    Maitland, Australia Donut King Maitland Full time

    **Join the Donut King Team - Maitland** Love working in a fun, fast-paced environment? Donut King Maitland is on the hunt for cheerful, customer-focused team members to serve up smiles, donuts, and great coffee! **Your Role**: - Greet customers and take orders with a friendly attitude - Prepare and serve donuts and coffee to our standards - Operate the...

  • Office Manager

    3 weeks ago

    Maitland, New South Wales, Australia Bottrell Business Consultants Pty Full time

    Office Manager – Bottrell Business Consultants, Newcastle & MaitlandAbout Bottrell Business ConsultantsBottrell Business Consultants is a leading provider of accounting, tax, business advisory, and financial planning services in Newcastle and Maitland. Our firm is dedicated to supporting clients' business and financial success, and we're looking for a...

  • Council Services and Governance Officer

    2 weeks ago

    Maitland, Australia Maitland City Council Full time

    **About Us** Maitland City Council is a diverse and dynamic organisation in a rapidly growing LGA. We are going through an exciting period of change, with a focus on providing progressive services through exceptional customer experiences. Working from our architecturally designed Administration Centre in central Maitland, we are seeking a highly organised...

  • Client Services Officer

    3 days ago

    Newcastle, Maitland & Hunter, Australia Police Bank Full time $60,000 - $80,000 per year

    About usChelsea Wealth Management (CWM) is a professional financial advice practice licensed by Matrix Planning Solutions (an Australian Financial Services Licensee) CWM has branches in Penrith, Newcastle and Gosford. CWM is a subsidiary of Police Bank Limited, a member owned bank. Our mission is to help our clients maximise the chances of achieving their...