Customer Service Representative
4 days ago
Permanent Fulltime Opportunity
- Opportunity to join a flourishing communications company
**About Our Client**:
Our client is one of the largest and fastest growing communications companies with operations Australia wide. They offer:
- A faster and unique communications service that caters to both small and large businesses
- A strong focus on ED&I and the actions to back this up
- Global career development opportunities and pathways
- Stimulating work in a fast-paced, intellectually challenging environment
- Diverse and inspiring colleagues and approachable leaders
Reporting to the Customer Service Manager, you will work with other customer service representatives locally to ensure the smooth day to day management of customers and enquiries. This may include:
- Inbound calls (not a call centre)
- Quality checking clients work
- Process management
- Being the first point of contact for low level clients (Account management)
- Administration support as required
- Maintaining CRM
**The Successful Applicant**:
- Initiative, exceptional attention to detail, great time management skills
- Strong verbal and written communications skills.
- Ability to carry out duties autonomously, confidentially and work effectively in a team environment
- Incredible organisational skills and the ability to prioritise their workload
**What's on Offer**:
In return you will receive:
- Highly competitive salary packaging
- Opportunities for development and progression
- Office with Water Views
- Team bonding events
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