Level 1 Service Desk Analyst

4 days ago


Melbourne, Australia Profusion Group Full time

12 month min contract ( likely extensions or perm) - Excellent daily rate - Broad range of tickets **IT Service Desk Analyst - 12 month contract - Excellent daily rate** - **12 month min contract ( likely extensions or perm)**: - **Excellent daily rate**: - **Hand over to the UK team each evening and log off**: - **Great work /life balance. Supportive environment.** **Company Overview** Profusion is working with a global financial service client who are seeking a motivated IT Service Desk Analyst to join their high performing and close-knit team. **Role Overview** *** Working as an IT Service Desk Analyst you will work across multiple L1 tickets. In this role your duties will include but are not limited to: - End-user support - Ability to prioritize urgent tickets - Voice & Video Conferencing support - IT Asset Management (Hardware & Software) - Liaising with business stakeholders **Skills & Experience** - Strong experience with Microsoft suite (2010 - 365) - ITIL knowledge - ServiceNow experience - Excellent communication skills both written and oral - Corporate experience and /or Finance desired **What’s on Offer** *** This role offers a broad scope of work and a role where you can really make an impact to the business. Some benefits include: - Professional top tier finance working environment - Modern office close to a major CBD train station - Well oiled Professional "follow the sun" support environment, (Hand over to the UK and log off each evening) - Competitive daily rate - Min 2 days WFH Click on the ‘ **APPLY’ **button or contact **David Marshall** at *** - Profusion respect people, value diversity and are committed to equality._



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