
Level 1 Service Desk Analyst
5 days ago
12 month min contract ( likely extensions or perm)
- Excellent daily rate
- Broad range of tickets
**IT Service Desk Analyst - 12 month contract - Excellent daily rate**
- **12 month min contract ( likely extensions or perm)**:
- **Excellent daily rate**:
- **Hand over to the UK team each evening and log off**:
- **Great work /life balance. Supportive environment.**
**Company Overview**
Profusion is working with a global financial service client who are seeking a motivated IT Service Desk Analyst to join their high performing and close-knit team.
**Role Overview**
***
Working as an IT Service Desk Analyst you will work across multiple L1 tickets.
In this role your duties will include but are not limited to:
- End-user support
- Ability to prioritize urgent tickets
- Voice & Video Conferencing support
- IT Asset Management (Hardware & Software)
- Liaising with business stakeholders
**Skills & Experience**
- Strong experience with Microsoft suite (2010 - 365)
- ITIL knowledge
- ServiceNow experience
- Excellent communication skills both written and oral
- Corporate experience and /or Finance desired
**What’s on Offer**
***
This role offers a broad scope of work and a role where you can really make an impact to the business.
Some benefits include:
- Professional top tier finance working environment
- Modern office close to a major CBD train station
- Well oiled Professional "follow the sun" support environment, (Hand over to the UK and log off each evening)
- Competitive daily rate
- Min 2 days WFH
Click on the ‘
**APPLY’ **button or contact
**David Marshall** at
***
- Profusion respect people, value diversity and are committed to equality._
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