Service Desk Analyst

7 days ago

Melbourne, Australia Talent International Full time

**Job Details**:
**Location**

Melbourne

**Salary**

Negotiable

**Job Type**

Full Time

**Ref**

BBBH95230_1666838186

**Contact**

Xavier Cusack

**Posted**

about 6 hours ago
- WFH - Melbourne CBD location
- Government agency

Our Client is looking for a Service Desk Analyst to be responsible for the day-to-day support and future design of the organisation Windows environment.

**Key Responsibilties**
- Administer and maintain current and new Cloud services such as O365, Exchange Online, OneDrive, Intune and Azure Cloud Services.
- Provide level 1 and 2 IT help desk support for systems, network and infrastructure related issues
- Ensure high service delivery through coordinating the service desk incidents
- Develop level 3 trouble shooting skills through on-the-job development to support senior members of the team.
- Administer and configure Microsoft CRM platform

**Key Skills**
- Demonstrated technical knowledge in Microsoft O365, Exchange Online, CRM Dynamics 2016/365 and Azure services.
- Strong understanding of infrastructure, SCCM, AD, DNS and DHCP.
- A proactive approach and the demonstrated ability to effectively engage and work collaboratively with a wide range of stakeholders

**What's in it for you?**
- 12 month fixed term contract
- WFH - Melbourne CBD location
- Government agency

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