Administration Officer

7 days ago

Brisbane, Australia Queensland Health Full time

About the role's
Administration Support Officer - Cardiology/ Respiratory
The primary purpose of this role is to provide a high level of administration support and customer service to the Cardiology and Respiratory Service, Division of Medicine including efficient utilisation of appointment times for Consultants and Clinicians.
Administration Officer - Ward 7A - AMU - MAPU/Rapid Access Clinic
To respond to general customer inquiries and provide timely and accurate information and assistance to clients and staff to facilitate service delivery within the Hospital setting and contribute to patient flow efficiencies on the ward and throughout the hospital by liaising with a range of staff to coordinate appointments, resources and movements on behalf of patients.
In this position you will be required to work the afternoon shirt (3.30 - 7.30 evenings) but this will be dependent of business requirements
Administration Support - Renal Nephrology Support Service
To provide efficient administrative support to the Renal Nephrology Support Service, the units clinicians, stakeholders, leadership team and the patients and their families. This role will provide support to inpatient and outpatient models of care for the service to which you will be required to provide high levels of customer service, demonstrating understanding, empathy, patience and a positive attitude.
About you
- Experience and demonstrated achievement in similar roles.
- Well-developed interpersonal, negotiation, problem solving, oral and written communication skills.
- Ability to prioritise and coordinate activities in a team environment to meet deadlines, and to be flexible in a changing work environment.
- Ability in the use of Microsoft Office programs and the ability to acquire knowledge of relevant software packages (e.g. ieMR, Medi Records, ESM, HBCIS).
- Knowledge of, or ability to acquire knowledge of Hospital/Patient databases

**Mandatory Requirements**:

- Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16
- Vaccinated against COVID-19 as outlined in the Health Employment Directive NO.12/21and the Queensland Health Human Resources Policy B70.

About West Moreton
West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.
To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community - Follow this link
To apply
Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.

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