National Operations Excellence Analyst

**Who are we?**

At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next.

We’re team FedEx - 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what’s next.

This isn’t a place to get just a job, here you get a career for life. It’s a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results - for our customers, for our people and for the planet.

Here you will be given the flexibility and the empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we always manage to drive and deliver excellence.

**Our Values**

Our culture values empower us to deliver great results. With one FedEx culture, we:
Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what’s next

**What you’ll be working on**
- Initiate, define and lead the development and communication of effective reports to key stakeholders, including executive/senior management
- Provide expert advice proactively and upon request, advising appropriate solutions for complex and/or unique issues
- Contribute to knowledge sharing with peers and management
- Develop and deliver training for internal customers of vendors within area of expertise as appropriate
- Identify and develops goals, which may include forecasts, relating to business initiatives and projects within remit in alignment with divisional and corporate goals
- Develop and present business or project plans to management
- Contribute to the review of business cases/plans
- Design process improvements, systems developments, or the implementation of best practice within area of expertise
- Proactively identify and analyse risks, opportunities, and constraints within area of expertise
- Build and develop effective relationships with key stakeholders, including externally, to influence optimal business decisions
- Develop and maintain expert knowledge in relevant FedEx principals, processes, tools and best practice and support or lead projects using FedEx continuous improvement methodology.

Post Code: 2020 | Mascot

**What you will bring to the team**:

- Strong accuracy and attention to detail
- Excellent problem-solving skills
- Ability to influence and persuade
- Strong interpersonal skills and excellent written and verbal communication skills
- Advanced MS Excel/Access skills
- Proficiency in Microsoft Power Bi, Power Automate and programming languages eg. Visual Basic, SQL and/or Python is highly desirable.

**What you can expect to get**

Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, and cross-functional projects - we make sure you have everything you need to become anything you want to be.

Whether it’s professional courses or on-the-job learning. Leadership development or technical skills and training. Tutoring, coaching, or mentoring. The depth and breadth of learnings are boundless with free in-house training & development programs and paid tuition assistance
- Attractive salary plus bonus scheme
- Health & wellness, Work-life balance programs, employee assistance, and rewards and recognition programs
- Special employee discounts on travel packages, computers, electronics, and much more

**Equal opportunities**

We do not tolerate discrimination or harassment based on race, colour, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state, or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

**Interested?**

Everyone at FedEx has a part to play. It’s about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you’re a business leader or delivery driver, you’ll be empowered to take responsibility and overcome each challenge in your own way.

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