Service Manager

9 hours ago

Toukley, Australia Sunnyfield Full time

About Sunnyfield
Sunnyfield is an industry-leading not-for-profit organisation with 1500 employees delivering over 2000 support services daily. For almost 70 years, we have been supporting people with disability of all ages to be active, inclusive participants in their communities through innovative programs and person-centred active support plans.

Our staff are our valued partners and key to Sunnyfield’s success. As advocates of diversity, inclusivity and equality, we strive to have a team that reflects the diversity of the people we support, so their needs are met to the best of our ability.

About the role

Leading a team of Community Support Workers, you will be responsible for the implementation and delivery of support services at our new Short Term Accommodation in Toukley. This includes the management of person-centred support programs, service budgets, internal and external stakeholder relationships, and community engagement.

Responsibilities include:

- Ensure high-quality services are consistently provided to clients and their families
- Lead and support a team of Community Support Workers
- Oversee and manage daily operations of your support services and, where required, provide direct support to people with disability
- Manage programs within the approved budget and are in line with client needs and support plans
- Provide coaching and developing opportunities, manage conflict and address performance within your team
- Contribute to the growth of Sunnyfield through the development and expansion of your service, client acquisition and retention

About you
- Demonstrated experience (3+ years) in a Team Leader or Service Manager role within the disability sector or related field
- A sound understanding of the National Disability Insurance Scheme (NDIS) and its funding and policy protocols, standards and processes
- Capacity to effectively deliver and monitor service provisions to budget
- Highly developed communication, negotiation and problem-solving skills
- Strong interpersonal and relationship-building skills with internal and external stakeholders
- Proficient computer literacy skills with the ability to learn new systems
- NSW Working With Children Check and NDIS Workers Screening Check, or willingness to obtain

**Benefits**:

- Salary Packaging of up to $15,900
- Career pathways
- Learning and development, including paid training
- Access to professional counselling
- Discounted health insurance
- Collaborative and positive working culture, including regular wellbeing events

If you are passionate about empowering people with disability to live a life of choice, opportunity and independence and would like to work in a challenging and rewarding role, we would love to hear from you.

  • Case Manager

    10 hours ago

    Toukley, Australia Alzheimers QLD Full time

    Reference: 6678938 Dementia and Aged Care Services (DACS) is an established provider of Community Care Services in NSW. We pride ourselves on delivering tailored care to enhance the quality of life for our clients and their families. Our ultimate goal is to support clients to remain at home and engaged in their local community. We are looking for an...

  • Assistant Care Manager

    2 weeks ago

    Toukley, Australia myHomecare Full time

    Turn caring into a career at myHomecare_ Assistant Care Manager Toukley / Doyalson At myHomecare, you’ll support older Australians to maintain their independence so they can enjoy living at home for longer. We have an exciting full time opportunity for an experienced and knowledgeable _Assistant Care Manager _to join our in-home care providing team at...

  • Guest Service Agent

    47 minutes ago

    Toukley NSW, Australia The Beachcomber Hotel & Resort Full time $72,000 - $96,000 per year

    About us:Oscars Group is a passionate, creative, and dynamic privately owned hospitality group founded by the Gravanis family in 1986. Now one of Australia's largest privately owned hospitality groups, Oscars boasts an ever-growing portfolio of 45+ assets across NSW, Queensland, and Victoria, spanning accommodation, pubs and gaming, retail liquor, conference...

  • Community Support Assistant

    1 week ago

    Toukley, Australia Alzheimers QLD Full time

    Reference: 6697568 Dementia and Aged Care Services (DACS) is an established provider of Community Care Services in Central Coast NSW. We pride ourselves on delivering tailored care to enhance the quality of life for our clients and their families. Our ultimate goal is to support clients to remain at home and engaged in their local community. Community...

  • Team Leader Sta

    1 week ago

    Toukley, Australia Sunnyfield Full time

    Are you a dynamic people leader that is motivated by enriching the lives of people with a disability, driving excellence in service delivery, and is passionate in developing staff to achieve their personal best? We have an exciting opportunity for a passionate, client-centred, and innovative leader to support our vibrant STA team in Toukley. Reporting to...

  • Customer Care Coordinator Toukley

    1 week ago

    Toukley, Australia WS Audiology APAC Full time

    Busy and fast paced environment - Purpose led customer care - Career development - Are you a self-starter superstar who likes a challenge? How about a team player with a positive attitude and attention to detail? Would working in a GREAT work environment with NO nights or weekends interest you? How about a chance to earn some BONUS money every month?_ - If...

  • Disability Support Worker

    4 days ago

    Toukley, Australia Trieste Foundation Full time

    Trieste Foundation is a registered NDIS service provider supporting people with a disability and mental health condition in the Central Coast, Newcastle, Lake Macquarie, Maitland and up Hunter region. We are committed to supporting and encouraging independence, delivering person centred supports and a work environment that is flexible and supportive. **Job...

  • Physiotherapist

    1 week ago

    Toukley, New South Wales, Australia Physiophix Full time $90,000 - $120,000 per year

    About usPhysiophix has been established at Toukley on the Central Coast of NSW for almost 15 years. We are a multidisciplinary clinic employing Physiotherapists, an Exercise Physiologist, an Allied Health Assistant and 2 administration staff. Physiophix has an exceptional reputation amongst the local Doctors, Specialists and other Allied Health staff. John,...

  • S24 Toukley

    1 week ago

    Toukley, New South Wales, Australia OTR Full time $45,000 - $60,000 per year

    Req #2274OTR Toukley, Main Rd, Toukley, New South Wales, AustraliaShareJob descriptionPosted Monday, 15 September 2025, 9:30 amOTR - Console OperatorOTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme,...

  • Social Activities Coordinator

    2 days ago

    Toukley, New South Wales, Australia Opal HealthCare Full time $60,000 - $80,000 per year

    "At Opal HealthCare, we know that companies don't succeed, people do."Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia's leading aged care providers with over 142 Care Communities and over 20,000 team...