Manager, Service Planning

**Lifetime Support Authority of South Australia**
**Job reference**: req50
**Location**: 5001 - ADELAIDE
**Job status**: Long Term Contract
**Eligibility**: Open to Everyone
- Make a genuine impact on the lives of Lifetime Support Scheme participants.
- Flexible hybrid working environment that provides a great work-life balance.
- Full-time or 0.8 FTE Part-time, Fixed-term Opportunity Until February 2026.

**Let's get straight to the details...**

In this hands-on, impactful role you will be responsible for leading a team of about 10 Service Planners to plan and fund evidence-based services for Lifetime Support Scheme (LSS) participants. You will lead this team to deliver person centred case management to meet the individual needs of a diverse cohort of participants with serious injuries that may include brain and spinal cord injuries, amputations, burns and blindness.

To hear from some of the LSS participants please see the Arrive Alive Road Safety Campaign.

You will have a leadership style that is authentic, trusting, and innovative which will enable you to provide great leadership, coaching, capability building, expert advice, and support to your team.

Working with and across multiple teams, you will also lead the evaluation and ongoing development of Service Planning delivery, including preparing practice guidelines and summaries for Executive and the Board, to promote rigorous and consistent assessment and provision of motor vehicle injury related treatment, care and support. For more information about the role, please refer to the **Job & Person Specification**.

**The experience we are looking for...**

To be successful in our position you will have:

- Demonstrated ability to manage teams effectively, including proven leadership qualities required to inspire, develop and guide teams.
- Comprehensive knowledge of the issues related to the national disability and health sector, including the needs of individuals with a disability and continuous improvement methodologies for person-centred health and disability care service delivery.
- Demonstrated effective interpersonal and negotiation skills that drive excellent customer service, foster trust, confidence and co-operation with a range stakeholders.

**Now, a bit about who we are...**

The Lifetime Support Authority (LSA) delivers the Lifetime Support Scheme (LSS) which funds necessary and reasonable treatment, care and support for people who sustain serious injuries in a motor vehicle accident on South Australian roads, regardless of fault.

As a team, we are passionate about our contribution and committed to our vision: _Making a difference in the lives of LSS Participants, who are at the centre of what we do._

Our person-centred approach extends to our people; we offer attractive, modern offices in Adelaide's CBD as well as opportunities to work from home; a dynamic, supportive, and flexible work environment and we value empathetic and thoughtful like-minded people, as much as we value skill set.

Our people are important to us and encouraged to flourish through professional development opportunities. As we grow, so do our people.

Check out the benefits available to you as an LSA employee _here_ and click _here_ to hear what our people have to say about working at the LSA.

We encourage you to _learn more about the LSA _to see the impact working with us has.

**Application Instructions**:Applications must be submitted online. Please submit your CV and a cover letter (max. 2 pages) addressing the key selection criteria outlined in the Job and Person Specification.

Should you require any further information please direct your query to Penny White, Senior Manager Service Planning on 8429 0616.

**Position Conditions**:Full-time or 0.8 FTE Part-time, Fixed-term Opportunity Until February 2026. With continued growth at the LSA there may be longer term and/or ongoing opportunities in the future.

**Remuneration**:AHP4 ($114,314 - $124,449pa) + Management Allowance ($2,449pa) and Superannuation

**Special Conditions**
- Some out of hours work may be required.
- Travel to health and community facilities, participants' homes, intrastate and interstate may be required.

**Diversity & Inclusion**

**Flexibility Statement**

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

**Applications close**: 03/03/2025 11:59 PM

**Flexibility Statement**
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.