Service Advisor Mercedes-benz

1 week ago

Miranda, Australia Tynan Motors Full time

**About Tynan Motors**

Tynan Motors, one of Australia's largest and most respected Motor Groups has been established in Australia for over 50 years. We are a multi-franchise dealership and Service Centre representing a growing portfolio of 13 brands including; Mercedes-Benz, Subaru, Hyundai, Mitsubishi, Suzuki, Chrysler/Jeep/Dodge, Kia, LDV/RAM, MG, Renault and Chery. We proudly employ over 350 dedicated and professional staff across a vast variety of departments and locations covering the Sutherland Shire and Wollongong Region. The opportunities to join our vast team are endless as our company continues to expand; we are always seeking new and motivated individuals to join our team

**About the role**

Mercedes-Benz Miranda is currently recruiting for a driven and experienced Service Advisor to join our prestigious Service Department. You will be part of a team of 3 service advisors.

This position is Monday to Friday 7:30am to 4:30pm.
- Providing outstanding customer service by being the point of contact between the customer and the workshop
- Coordinating the customer car pick up, cleaning and delivery time
- Liaising with the customer on estimated completion times, updates and follow up required
- Confidently and accurately communicating to the customer around their vehicle
- Preparing invoices and closing allocated repair orders in a timely manner consistent

**Skills and experience**
- A passion for exceptional customer service
- Previous experience as an automotive service advisor; ideally within a prestigious Automotive Brand
- Experience with ERA
- Excellent written and verbal communication skills
- A reliable, Punctual and hardworking disposition
- Sound Organisational skills and Time Management

**Job benefits and perks**
- **Paid Birthday Leave** Have your birthday day off paid
- **Loyalty Leave** - we reward loyalty with additional paid days off
- Join our state of the art modern facility in Miranda
- Opportunity to work with a large Family run dealership who has a large community involvement
- Attractive salary package and commission structure
- Monday to Friday position
- A Supportive and Friendly Service Environment

If you are ready for the next step in your career and believe you have the right skills, experience and attitude for this role, then **APPLY NOW**.

Ability to commute/relocate:

- Miranda, NSW 2228: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Automotive: 1 year (preferred)

Licence/Certification:

- NSW Drivers Licence (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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