Strata Manager

Option to work 5 days per fortnight at home, supplied with the tech you need
- Boutique style office with national support
- Attractive schedule B's

**Who is PICA Group?**

PICA Group is Australia’s leading strata and property services provider made up of a unique network of industry specialist businesses in strata and facilities management, property development, debt recovery and legal services. We enhance Australia’s community living by caring for one of our customer’s most valuable assets, their investment, and their home.

**Who we’re looking for**

We are on the lookout for a customer focused
**Strata Manager** to join our
**BCS - Body Corporate Services **office in
**Miranda.** This role is integral to our core business of delivering professional strata management services to our clients. Supported by a customer care team and centres of expertise, we work as one team to deliver value to our customers. We convert challenges into opportunities and pride ourselves on having fun while working hard to be the best in the industry.

Some of this team’s magic can be found in its boutique feel, we’re small but have the support of National Shared Services and an amazing Strata Relief Team (so you can take time off knowing your portfolio has been cared for). We’re a super friendly and supportive team, we’re looking for someone who adopts the same approach.

**What you’ll be doing**
Reporting to the Branch Manager you will have direct accountability for:

- Maintaining a portfolio of Strata schemes, build relationships, and be a trusted advisor in all thing’s strata
- Facilitating and attending AGMs and other meetings, and providing advice as required
- Preparing budgets, agendas, and minutes with support from other departments
- Interpreting legislation and assist in the enforcement of by-laws
- Maintaining insurance, coordinate repairs and maintenance and building compliance requirements
- Using systems and databases to create and/or manage documentation

**We’re looking for someone who has.**
- At least 2 years’ experience as an Owners Corporation Manager/Strata Manager or similar role in other industries
- Skills in portfolio and/or account management
- A love for building relationships and anticipating the needs of your clients.
- The ability to see problems or conflicts as opportunities and find common ground to get cooperation. You have experience in negotiation and conflict management.
- Pride in organising and planning yourself as well as others
- Skills in interpreting and communicating legislation, financial, and procedural requirements. You have strong written and verbal skills
- Effectively used multiple technical systems and software. (Outlook, Excel, Word, CRM, and document management systems, etc.)

**What we can offer you**

Still not convinced? Check out what our employees have to say about working at PICA on Glassdoor A 4.6 star rating is nothing to sneeze at.

**How to apply**

**At PICA we value diversity and encourage a speak up culture where our people bring their whole selves to work to enhance community living for all.**

For up-to-date information about PICA Group, visit us:
**You must have the right to live and work in this location to be considered for this opportunity.**

**It is PICA Group’s policy not to accept speculative CV’s from Agencies, unless the role has been released directly to the agency. Should we require any assistance from agencies on any roles a member of the Talent Acquisition team will contact agencies directly.