Inbound Sales Consultant

2 weeks ago

Kewdale, Australia O'Brien Glass Industries Limited Full time

**Competitive base + incentive structure**:

- ** Employee benefits program and career development opportunities**:

- ** Work from Home**

O’Brien® is currently seeking an **Inbound Sales Consultant **to join our **Kewdale Glazing team**.

Based in our **Kewdale Branch, **with the opportunity to **work from home,** after the intial 2 weeks training, you will be responsible for providing tailored solutions to prospective customers for the O’Brien® Glazing network.

This role will be accountable for first call resolutions for our customers by identifying and clarifying their glass needs and converting these opportunities into sales.

Reporting to the Glazing Solutions Manager and working closely with the Sales, Planning and Glazing teams, this role will be required to manage customer contacts whilst balancing other business demands to deliver **best in class customer service** with every interaction.

A**bout you...**

In this role, you will require:

- Solid customer service experience, ideally in a call centre
- Demonstrated drive for results, with the ability to sell a trade-based product
- Excellent communication skills with the ability to connect with a varied audience
- A passion for delighting every customer
- Strong administrative skills including attention to detail and accuracy
- Competency in Microsoft & computer literacy

As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch serve.

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