Av/vc Support Technician

2 weeks ago

Sydney, Australia Ashdown Consulting Full time

$700 - $800 p/d + super
- 6 Month Contract
- Parramatta/ CBD / Central

**AV/VC Support Technician**
**| 6 Month Contract | $884 p/d inc. Super**
- $700 - $800 p/d + super
- 6 Month Contract
- Parramatta/ CBD / Central

**About the Company**
This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This government agency uses data and behavioural insights to drive improvements with government and providing services to NSW.

**About the team**
You will be a part of a highly professional and dedicated cohort who value. The Team you are joining is a high functioning and performing team amongst a leading NSW Government agency. A team of like-minded individuals who thrive to deliver outstanding work to help residents of NSW.

**About the Role**
The role is to support the meeting room equipment physically installed in our metro corporate offices so it will be full time from the office.

**Key accountabilities include**:

- Required travelling to Department’s corporate sites in metro locations.
- Proactive onsite monitoring and checks of meeting rooms.
- Flexible approach to ad-hoc tasks requested by Conferencing team.
- Troubleshooting, install or replace AV/VC equipment in the MTRs environment.
- Implementation / Installation of new Meeting Room design
- Attending to faults as per client’s needs
- Management and support of Premium spaces during major events.
- Provide Audio / Video usage guidance to end users for meetings wherever necessary.
- Conduct Audit and create reports as required.

**About you**
- At least 2 years’ experience with meeting rooms technology, Audio/Video equipment and accessories.
- Knowledge of MS Teams Room and AV equipment including understanding of dependencies.
- Knowledge of Incident management and related ITIL processes.
- Ability to install and troubleshoot AV/VC equipment.
- Data cabling experience. Electrical experience will be preferred but not mandatory.
- Ability to quickly grasp end user requirements.
- Ability to support and collaborate with third party technicians.
- Experience and knowledge of Teams certified solutions and peripherals including Poly, Logitech, Crestron, QSC, Extron, etc.

**Benefits of contracting through Ashdown People**
- 5th largest supplier to the NSW Government
- Get paid weekly
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support

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