Service Coordinator

2 days ago


St Marys, Australia NSW Department of Communities and Justice Full time

Division: Northern CPPYJ- Location: St Marys, NSW, AU, 2760- Req ID: 69741

**Service Coordinator - Bail & Accommodation Support Service,**

**Youth Justice**
- **2 x Ongoing, Full time**:

- **Location: St Marys**:

- **Clerk Grade 6/7 Salary ($100,011 - $109,194 pa), plus employer's contribution to superannuation and annual leave loading**

**Your role**

The Service Coordinator provides a range of bail intervention options for children and young people at risk of being bail refused by NSW Police and Courts due to lack of suitable accommodation and case support. Our primary focus is to reduce the number of young people in custody on bail and who require accommodation or other casework assistance. Youth Justice has responsibilities under the Close the Gap strategy (Target 11) to reduce the number of First Nations people entering custody, and our priority is to engage with Aboriginal communities and organisations that support this aim

**What you’ll do**
- The Service Coordinator, reporting to the Manager, Bail & Accommodation Support Service, undertakes a range of case management roles related to providing support for children and young people who are at risk of, or are engaged with the criminal justice system.
- In collaboration with other Service Coordinators, and with supervision by the Manager, the role coordinates, and monitors placements across NSW, liaises closely with NSW Police, funded service providers, Youth Justice Centres, Child Protection and Permanency Helpline, and Youth Justice staff.
- The role also maintains close links with community networks and an awareness of homelessness issues in regional, remote and city locations.
- This role maintains statistical databases in accordance with relevant legislation and agency policies, as well as contributing to the overall growth of knowledge and capacity building around homelessness as it related to children and young people at risk of entering the Youth Justice system.

**What we’re looking for**
- Tertiary qualifications and/or relevant experience in the human services sector and criminal justice system are desirable.
- Sensitivity and cultural awareness in working with Aboriginal people.
- NSW Drivers Licence
- Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012
- National Criminal History Record Check in accordance with the Disability Inclusion Act 2014

**In additional to meeting the above essential requirements t**he successful applicant will have**
- Experience and knowledge of the criminal justice system as it applies to children and young people is highly desirable.
- Capacity to work independently and proactively engage and liaise with internal and external stakeholders to ensure child centred approaches to homelessness are developed and maintained.
- Ability to work within a small, highly enthusiastic team, who pride themselves on their initiative, flexibility, and strong commitment to achieving positive outcomes for children and young people.
- Demonstrate the ability to adopt a flexible approach to work in order to adapt to quickly changing work demands and priorities.
- Have exceptional communication, and customer service skills, as well as an understanding and capacity to work with complex young people who face a variety of challenging issues such as disability, cognitive impairment, socio-economic disadvantage.

Download the role description.

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career.
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply. You will need to attach an up-to-date résumé (maximum five pages) and a cover letter (maximum three pages) with a brief outline on how you meet the focus capabilities & requirements of the role and answer the two targeted questions below:

- Can you provide an example where you had work collaboratively for a positive outcome for a young person, where there were multiple stakeholders, some of whom may have had conflicting priorities to yours. What steps did you take to affect a positive outcome?
- Youth Justice is responsible for Target 11 of the Close the Gap Strategy, with a strong focus on diverting Aboriginal young people away from the criminal justice system. What skills, attributes and experience would



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