System Support Coordinator

3 days ago


Wacol, Australia Komatsu Full time

Join a global OEM with opportunities for growth & development
- Flexible working arrangements and a focus on well-being
- State-of-the-art facilities tailored for productivity and comfort**The Opportunity**:
Step into the world of Komatsu at our Wacol Distribution Centre where we have an unparalleled opportunity for a Warehouse System Support Coordinator. As the unsung hero behind the scenes, you'll ensure our cutting-edge warehouse systems and devices operate seamlessly. Immerse yourself in a dynamic setting, becoming the backbone of our operations, managing everything from networks and scanners to our advanced Vertical Lift Machines and Warehouse Automation.

As part of our team, you'll not only help coordinate shopfloor testing and manage system updates, but you'll also play an integral part in our K-WAY philosophy, driving continuous improvements that make a tangible impact. This role is more than just troubleshooting; it's about liaising with stakeholders, being at the forefront of process innovation, and providing insights that steer business decisions. If you're looking for a dynamic role where every day brings new challenges and the rewards of keeping a bustling warehouse in perfect sync, then let's transform the future of warehousing together.

**Role Located**:Wacol, QLD

**Roster**:Monday - Friday

**Komatsu benefits**:

- ** Families Policy**:16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
- ** Financial**:Company funded Income Protection Insurance
- ** Career**:Recognition, awards, flexibility, further education studies and internal career development
- ** Health**:Corporate discount with Bupa, Total Wellbeing Solution with LifeWorks
- ** Travel**: Discounts with Avis, Qantas, Crown, IHG and travel agents
- ** Yearly Bonus**: Potential to receive a yearly bonus
- ** Referral Program**: Generous referral program for referring new employee hires to Komatsu

**What we are looking for**:

- Comprehensive knowledge of warehouse operations, including transportation booking, export/customs documentation, dangerous goods handling, and storage methods.
- Solid understanding of Quality Management and Continuous Improvements.
- Commitment to fostering a customer-focused supply chain environment.
- Strong communication and negotiation skills across all Komatsu Australia levels.
- Familiarity with a range of systems including Citrix, Android OS, printer drivers, WebMethods, general networking, RESTful API, Visual Basic/Studio, web technologies, Dynamics AX, and remote management tools.
- Experience with databases, tables, and Warehouse Management Systems.
- Excellent written and oral communication aptitude.
- Proactive and assertive approach with a knack for data accuracy and analytical skills.
- Advanced proficiency in Excel (VBA), Power BI, SharePoint, and programming languages like SQL, C#, and RESTful.
- Ability to integrate and map data across multiple systems.
- Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive._



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