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Application Packager

2 weeks ago

Brisbane, Australia Fujitsu Full time

**Application Packager**

**We are Fujitsu**

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

**About the role**

We are currently seeking an experienced Applications Packager with a background across software and virtualisation packaging to provide on-going support across our Defence portfolio and drive the highest quality solutions to Fujitsu clients.

**About you**

Responsibilities and Accountabilities:

- Works within the support team on technical issues and problems related to customer infrastructure.
- Develops an understanding of the customers environment and service requirements to enable successful delivery of the service.
- Follows established procedures, recommends improvements, resolves enquiries, issues or problems. Documents actions taken for continuous service improvement.
- Takes ownership of issues identified. Tries to understand the problem in order to find optimal solution or temporary workaround. Escalates and/or gains support where necessary to resolve the problem.
- Proactive and Taking responsibility for learning about current and new products, technologies to support daily business requirements.
- Assist with the development and enhancement of relevant standards, procedures and guidelines
- Where possible identify and contribute to Customer Service Improvement Plans

Requirements and Experience:

- 4+ years of packaging software into MSI format
- 3+ years of Virtualisation packaging
- Advanced skills in App-V
- 2+ years exposure in delivering package solutions into a XenApp environment
- Microsoft deployment methodologies for Windows operating system.
- Power Shell scripting
- Must hold current or reinstatable NV1 clearance

**Why Fujitsu?**

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
- ** We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.**:

- ** We offer tailored career paths across our global organization to support your professional and personal growth.**:

- ** Our customers trust us. We have an excellent reputation across the region and globally.**:

- ** Best in-class reward and recognition programs flexible work, volunteering leave, and more.**:

- ** We live our values of aspiration, trust, and empathy, all day, every day.**

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