Service Advisor
2 weeks ago
Looking for a new challenge or to kick start your career? Join us today
- Work for a National Automotive Group with numerous opportunities
- Training and support provided
**Eagers Automotive (AHG)** have an exciting opportunity for a highly motivated and passionate individual to join us as a **Service Advisor** at* WA Hino* in **Welshpool.** This role provides great earning potential - generous salary plus commission package
Reporting to the Service Manager, this role will be responsible for making service bookings, greeting, and managing daily customer relations for the Service Department.
**This includes the following**:
- Answering customer enquiries regarding their needs of vehicle service
- Quoting additional service work
- Ensuring all customer requirements are met
- Building and maintaining relationships with customers and internal stakeholders
- Delivering exceptional customer service
**The Service Advisor role is strongly customer focused with elements of sales and automotive knowledge. Therefore, background in these fields would be highly advantageous but not essential.
**About you**:
If you are someone that takes pride in their customer service skills, values reliability and efficiency with a positive ‘can do’ attitude - we are looking for you
**You will ideally possess**:
- Service Advisor experience (desirable but not essential)
- Drive to deliver exceptional customer service
- High level of integrity
- Superb interpersonal skills
- High attention to detail
- Excellent organisational skills
We are looking for a passionate individual with exceptional customer service skills. If you do not have any previous experience but are eager to learn and progress - we would love to hear from you Training and support will be provided to the right person with the right attitude.
**Start your career with us today**
**Benefits**:
- Be a part of a **multi-national company**, where you have access to a network of opportunities across locations and brands.
- A **Learning & Development program** called **Learning Together** where you get access to development and training opportunities such as our partnership with AIM (Australian Institute of Management) where **over 150 training courses are on offer **Ranging from computer training, finance and admin, sales to communication skills.
- A top-of-the-line **Employee Assistance Program** with leading provider, _Telus Health_, where employees have access to their MyCoach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships and stress management).
- Lastly, extensive **employee benefits **that include discounts on Crown Perth Accommodation, Private Health insurance, and vehicle purchasing, parts and maintenance, as well as additional paid Maternity Leave for eligible team members, and much more
**WA Hino & Fiat Professional Welshpool **are Western Australia’s premier dealerships for New Hino Trucks & Fiat Commercial Vans. We also offer finance as well as a service and parts departments which caters to both brands. WA Hino is your one-stop-shop for all your trucking needs.
We are also a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience.
We are an equal opportunity employer and strongly encourage people of all backgrounds to apply.
**Eagers Automotive - Moving Together
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