Service Coordinator

1 week ago

Melbourne, Australia Ace Care Services Full time

Ace Care is a prominent provider of NDIS Services in Melbourne, offering comprehensive services to support the needs of our community. We are dedicated to delivering the highest standard of care and ensuring that every participant's experience is tailored to their individual needs.

**Role Overview**:
The Service Coordinator will be responsible for overseeing the day-to-day operations of our NDIS services in Melbourne, including our Supported Independent Living (SIL) Group homes and community-based caseload. As an integral part of our management team, the Service Coordinator will play a pivotal role in ensuring smooth service delivery, maintaining compliance with NDIS guidelines, and managing stakeholder relationships.

**Key Responsibilities**:
Operational Management: Oversee the daily operations of Ace Care NDIS Services in Melbourne, ensuring efficient service delivery.

Stakeholder Management: Collaborate with key stakeholders, including support coordinators, guardians, government bodies, and NDIS representatives in Melbourne, ensuring effective communication and collaboration.

Compliance & Standards: Ensure that all services in Melbourne are delivered in accordance with NDIS guidelines and maintain compliance with quality and safety standards.

Team Leadership: Work closely with a multidisciplinary team across HR, marketing, and accounts departments, promoting a culture of teamwork and excellence.

Service Improvement: Continually assess and refine service delivery methods in Melbourne to ensure participant satisfaction and meet the organization's objectives.

Reporting: Provide regular reports on service delivery metrics, participant feedback, and any operational challenges to senior management in Melbourne.

Budget Management: Collaborate with the accounts team to ensure services are delivered within budget in Melbourne and identify opportunities for financial efficiency.

**Required Qualifications & Experience**:
Bachelor's degree in a related field (e.g., healthcare management, social services, business administration).

Previous experience in a managerial role within the NDIS or similar healthcare services in Melbourne.

Strong understanding of NDIS guidelines and compliance requirements in Melbourne.

Demonstrated ability to manage complex stakeholder relationships.

Proven leadership skills with the ability to inspire and motivate a team.

Excellent communication and interpersonal skills.

**Preferred Skills**:
Experience working in SIL Group homes in Melbourne.

Knowledge of Melbourne-specific NDIS regulations and requirements.

Strong problem-solving skills and a solutions-focused attitude.

**Benefits**:
Competitive salary package.

Collaborative and supportive team environment.

Opportunities for professional development.

Make a tangible difference in the lives of our participants.

**How to Apply**:
**Salary**: $70,186.02 - $92,774.39 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

**Experience**:

- NDIS: 2 years (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

  • Work Order Coordinator

    5 days ago

    Melbourne, Australia Service Stream Full time

    Primary LocationVIC - Melbourne - 655 Collins St - Job Description SummaryAn exciting opportunity has arisen for a Work Order Coordinator - Advanced Metering to join Service Stream in our Melbourne office. - About the Role Service Stream’s Utilities division are currently seeking a Work Order Coordinator - Advanced Metering to join our growing...

  • Design Coordinator

    5 days ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary Service Stream’s Telecommunications Division are currently seeking a Design Coordinator to join our team. About the Role About the role Service Stream’s Telecommunications Division are currently seeking a Design Coordinator to join our team. Location: Flexible - North Sydney or...

  • Workforce Coordinator

    3 days ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary An exciting Opportunity has arisen for a Workforce Coordinator to join ServiceStream in our Collins Street office. About the Role An exciting Opportunity has arisen for a Workforce Coordinator to join ServiceStream in our Collins Street office. ServiceStream’s Telecommunications division are...

  • Complaints Coordinator

    2 weeks ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary An exciting opportunity has arisen for a Complaints Coordinator to join Service Stream in our Collins Street office. About the Role Service Stream’s Telecommunications division are currently seeking a Complaints Coordinator to join our growing company. You will be responsible for driving the...

  • Asset Coordinator

    6 days ago

    Melbourne, Australia Service Stream Full time

    Primary LocationVIC - Melbourne - 655 Collins St - Job Description SummaryService Stream are on the hunt for a motivated and driven individual to join our well-established Group’s Assets team as the Asset Coordinator! - About the Role Service Stream are looking for a motivated and driven individual to join our well-established Group’s Assets team as the...

  • Administrative Coordinator

    2 weeks ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary An exciting Opportunity has arisen for an Administrative Coordinator to join ServiceStream in our Collins Street office. About the Role ServiceStream’s Telecommunications division are currently seeking an Administrative Coordinator to join our growing company. This role is responsible for the...

  • Works Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Service Stream Full time

    time left to apply End Date: September 14, 2025 (25 days left to apply)job requisition id JR-115712Primary LocationPrimary LocationVIC - ClaytonJob Description SummaryAn exciting opportunity has arisen for a Works Coordinator to join Service Stream in our Clayton officeAbout the RoleService Stream's Utilities division are currently seeking a Works...

  • Works Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Service Stream Full time

    Join to apply for the Works Coordinator role at Service Stream3 days ago Be among the first 25 applicantsJoin to apply for the Works Coordinator role at Service StreamDirect message the job poster from Service StreamService Stream's Utilities division are currently seeking a Works Coordinator to join our growing company. The Works Coordinator plays a...

  • Works Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Service Stream Full time

    Join to apply for the Works Coordinator role at Service Stream3 days ago Be among the first 25 applicantsJoin to apply for the Works Coordinator role at Service StreamDirect message the job poster from Service StreamService Stream's Utilities division are currently seeking a Works Coordinator to join our growing company. The Works Coordinator plays a...

  • Performance and Forecasting Coordinator

    2 weeks ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary An exciting opportunity has arisen for a Performance & Forecasting Coordinator to join Service Stream in our Collins Street office About the Role Service Stream’s Telecommunications division are currently seeking a Performance & Forecasting Coordinator to join our growing company. You will be...