Service Coordinator

5 days ago

Melbourne, Australia Ace Care Services Full time

Ace Care is a prominent provider of NDIS Services in Melbourne, offering comprehensive services to support the needs of our community. We are dedicated to delivering the highest standard of care and ensuring that every participant's experience is tailored to their individual needs.

**Role Overview**:
The Service Coordinator will be responsible for overseeing the day-to-day operations of our NDIS services in Melbourne, including our Supported Independent Living (SIL) Group homes and community-based caseload. As an integral part of our management team, the Service Coordinator will play a pivotal role in ensuring smooth service delivery, maintaining compliance with NDIS guidelines, and managing stakeholder relationships.

**Key Responsibilities**:
Operational Management: Oversee the daily operations of Ace Care NDIS Services in Melbourne, ensuring efficient service delivery.

Stakeholder Management: Collaborate with key stakeholders, including support coordinators, guardians, government bodies, and NDIS representatives in Melbourne, ensuring effective communication and collaboration.

Compliance & Standards: Ensure that all services in Melbourne are delivered in accordance with NDIS guidelines and maintain compliance with quality and safety standards.

Team Leadership: Work closely with a multidisciplinary team across HR, marketing, and accounts departments, promoting a culture of teamwork and excellence.

Service Improvement: Continually assess and refine service delivery methods in Melbourne to ensure participant satisfaction and meet the organization's objectives.

Reporting: Provide regular reports on service delivery metrics, participant feedback, and any operational challenges to senior management in Melbourne.

Budget Management: Collaborate with the accounts team to ensure services are delivered within budget in Melbourne and identify opportunities for financial efficiency.

**Required Qualifications & Experience**:
Bachelor's degree in a related field (e.g., healthcare management, social services, business administration).

Previous experience in a managerial role within the NDIS or similar healthcare services in Melbourne.

Strong understanding of NDIS guidelines and compliance requirements in Melbourne.

Demonstrated ability to manage complex stakeholder relationships.

Proven leadership skills with the ability to inspire and motivate a team.

Excellent communication and interpersonal skills.

**Preferred Skills**:
Experience working in SIL Group homes in Melbourne.

Knowledge of Melbourne-specific NDIS regulations and requirements.

Strong problem-solving skills and a solutions-focused attitude.

**Benefits**:
Competitive salary package.

Collaborative and supportive team environment.

Opportunities for professional development.

Make a tangible difference in the lives of our participants.

**How to Apply**:
**Salary**: $70,186.02 - $92,774.39 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Performance bonus

**Experience**:

- NDIS: 2 years (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

  • Aged Care Service Manager

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCare Coordinator Full time $60,000 - $80,000

    Key Responsibilities:This role requires the management of in-home care services, ensuring high-quality care is delivered to clients while maintaining compliance with relevant laws and professional standards.The ideal candidate will have a Certificate III in Aged Care or higher qualification and possess knowledge of the aged care industry and community...

  • Residential Child Services Professional

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCare Coordinator Full time $60,288 - $66,958

    Job OverviewThis position offers a unique opportunity to work within the Out of Home Care division, specifically in the Southern residential care program. The role involves providing case management support to children and young people with high and complex needs through a therapeutically oriented program in protective placements.Key Responsibilities:Deliver...

  • Mental Health Care Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCare Coordinator Full time $95,000 - $125,000

    Job DescriptionWe are seeking a dedicated professional to work with individuals and families in a recovery-oriented care framework.This full-time position is part of our Mobile Support and Treatment service, working collaboratively with consumers, carers/families, and a multi-disciplinary team.The ideal candidate will have postgraduate studies in mental...

  • Program Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCare Coordinator Full time $54,000 - $60,000

    At Fba Care, we prioritize the well-being and success of our employees, recognizing them as the backbone of our organization.We offer a diverse range of services including plan management, support coordination, in-home services, community access, and therapeutic supports.The role will play a crucial part in creating, implementing, and managing programs that...

  • Compassionate Care Navigator

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCare Coordinator Full time $71,850 - $91,850

    Care Coordination and Navigation RoleEastern Melbourne requires skilled Registered Nurses to deliver care coordination, navigation, and health coaching services via face-to-face or telehealth.Develop tailored care plans, referring to other providers as needed, navigating multi-disciplinary services to fulfill care requirements, facilitating service linkage...

  • Care Delivery Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCare Coordinator Full time $85,000 - $110,000

    About This RoleWe're seeking a skilled professional to play a pivotal role in delivering high-quality care and ensuring our clients receive the best possible support.Key Responsibilities:Patient Progress Monitoring: Conduct thorough follow-up assessments to evaluate patient progress and identify areas for improvement, with a focus on preventing...

  • Care Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCare Coordinator Full time $60,000 - $75,000

    About the PositionWe are seeking a proactive and compassionate professional to oversee our rostering process, ensuring timely and effective care for our elderly clients.This is a 12 month contract with possibility of extension, providing an excellent opportunity for growth and development in the aged care sector.Key Responsibilities:Design and implement...

  • Events Management Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeConference Coordinator Full time $45,000 - $65,000

    Our resort, nestled in the Victorian High Country, is seeking a skilled professional to drive business growth through conferences and events management.This exciting opportunity involves coordinating all aspects of conference and event administration, operations, and accounting processes. Key responsibilities include:Providing quotations for conferences and...

  • Physiotherapy Healthcare Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeCare Coordinator Full time $90,235 - $103,724

    About the RoleThis position involves overseeing a caseload of clients with varied health and social needs in a person-centred approach.Key responsibilities include conducting comprehensive assessments, coordinating healthcare needs, monitoring client goals, and facilitating assessment and intervention from other healthcare professionals to meet identified...

  • Office Care Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCare Coordinator Full time $60,000 - $90,000

    Job DescriptionKey Responsibilities:Oversee office administration tasks, including responding to incoming inquiries and managing the customer relationship management system.Recruit, onboard, and schedule caregivers using an enterprise management platform.Foster relationships with clients and their families to ensure a positive and professional client...