Performance and Forecasting Coordinator
6 days ago
Primary Location
Melbourne, VIC
Job Description Summary
An exciting opportunity has arisen for a Performance & Forecasting Coordinator to join Service Stream in our Collins Street office
About the Role
Service Stream’s Telecommunications division are currently seeking a Performance & Forecasting Coordinator to join our growing company. You will be responsible for the coordination of the operational performance and success of the Service Stream Performance and Forecasting group and general customer experience.
Nature of position: Permanent, Full Time
Location: Collins Street, VIC
Reporting Line: Performance & Forecasting Manager
Key Responsibilities
- Coordinate national-based reporting forecasts and progress on all key measures of performance both internally and externally across the Telecommunications division
- Effectively communicate actions and outcomes around resources and demand to achieve the division's performance and forecasting objectives
- Preparing and reviewing an effective communications strategy of all reporting measures to ensure all key stakeholders have clear visibility of all critical measures/metrics, including future views and targets set by the client
- Work with a defined governance framework for the delivery of the division's deliverables for performance and forecasting
- Identifying and evaluating each division's performance forecast v's actually and implementing ongoing strategies and solutions to maintain positive outcomes
- Proactively review forecasts to achieve internal and external KPI and SLA
- Participate in National Governance meetings to present progress of all key measures and update on initiatives SS are proactively engaged in
- Conducting business to the highest standard and following the Service Stream Core Values.
About You
- Tertiary qualifications in related discipline preferred and or demonstrable experience
- Experience working in a high performing, fast-paced workforce, or project team
- Demonstrated experience implementing process improvement for a fast-paced operational workforce
- Demonstrated experience in complex forecast and resource modelling
- Demonstrated experience using Power BI reporting to monitor outcomes and performance
- Demonstrated experience in working with various regulatory authorities
- Experience gained on large complex construction, industrial, technical, or commercial projects
About Us
Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications, utilities and transport industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue-chip client base.
- Service Stream is an equal opportunity employer who believes diversity of thought, background and experience strengthens relationships and benefits our people, clients, and communities._
- We are committed to cultivate an inclusive and high-performing culture where our people thrive and are proud to bring their whole selves to work, inspiring a respectful and inclusive environment._
- Service Stream encourages and welcomes the opportunity for applicants to share their lived experiences._
- Service Stream does not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies._
Department
Workforce Planning
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