Call Center Agent

1 day ago

Toronto, Australia Qqada Full time

**Key Responsibilities**:

- Handle customer calls and provide accurate assistance
- Log calls and customer information in the CRM
- Resolve issues or escalate them as needed
- Follow communication scripts and company guidelines
- Maintain a professional tone at all times

**Requirements**:

- Prior call center or customer service experience
- Fluency in English.
- Good listening and communication skills
- Access to a quiet work environment and stable internet
- Strong time management and self-discipline

**Job Type**:Full Time

**Job Location**:Toronto

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