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Product Support Service Technician
2 weeks ago
The Field Product Support Technician for JACON Equipment will be primarily responsible for working on various mining locations within the client’s mine at Mimika, Indonesia.
JACON is a global manufacturer of shotcrete, concrete transportation, concrete pumping and utility equipment and brings with it an exciting opportunity for a seasoned technician. Experience in Mining, Civil and infrastructure, along with a sound knowledge of underground mining equipment will be considered an advantage.
**_This is a fly in / fly out to Indonesia with 6/2 roster. Open for Expat._**
**Key responsibilities**:
- Implement and enforce client’ Safety / NOSA standards.
- Commissioning of new machinery as required.
- Establish and maintain suitable records including weekly reports and action plans and other administrative tasks as directed.
- Testing, carrying out modifications, adjustment and installations to JACON Equipment new and old machinery components and system.
- Fault finding, repairing, replacing, and providing technical advice while keeping formal records of issues and address recurring problems.
- Process, conduct investigation and track JACON Equipment warranty claims.
- Respond to equipment breakdowns and other tasks as directed by the client management.
- Develop and assist the national workforce of JTECH and the client workforce by providing specialized and general training.
**Knowledge, experience and attributes sought**:
- Previous experience in a Mechanical / Diesel Fitter and or Auto Electrician role.
- Certificate III Fitter or Certificate III Auto Electrician or equivalent.
- Industry experience in Mining, Infrastructure, or Manufacturing.
- Extensive experience in equipment maintenance with formal training from OEM’s.
- Fluent in English (oral and written) and willing to learn Bahasa Indonesia.
- Highly focused toward satisfying customer requirements.
- Concern for safety and environment.
**Preferred knowledge, experience and attributes sought**:
- Advanced experience in Failure Analysis.
- Advanced experience in Equipment Maintenance.
- Advanced experience in Predictive Maintenance plans and process.
- Experience with CAN bus systems is favorable.
- Strong computer skills.
