Hospitality Administration

1 week ago

Melbourne, Australia Phone Bookings Service Full time

**_DO NOT APPLY IF: _**

**1) YOU DO NOT LIVE IN AUSTRALIA**

**2) YOU DO NOT HAVE EXPERIENCE USING A RESTAURANT RESERVATION SOFTWARE (eg. Open Table)**

Seeking hospitality professionals to work daytime hours from home. Opportunity to join a growing company in the industry you love.
- Work from home
- Scope to grow with a dynamic and expanding company
- Lifestyle change for hospitality professional

Are you a passionate hospitality professional, know your way around a reservation system, enjoy organising functions and feel very comfortable with tech? Then this is for you. Working from home and during the day this may just be the lifestyle change you need

Phone Bookings Service provides professional reservation management services, offsite functions coordination services and customer service/administration support to a range of Australian businesses. We pride ourselves on professional communications, meticulous processes and delivering efficient solutions to our clients.

ABOUT THE ROLE
- for our restaurant clients, managing/optimising reservations and coordinating functions; and
- for our other clients in the food industry, providing general customer service and support.

AVAILABILITY

Our service hours are currently 9am-9pm AEST Monday to Saturday and 10am-7pm on Sunday. We are initially looking for somebody to work on a casual basis, with a minimum of three shifts per week. And must be available for Fridays, aside from these requirement we have flexibility on working hours.

The applicant can be located anywhere within Australia.

SKILLS AND EXPERIENCE
- Sound restaurant experience, preferably including work in hatted venues.
- Professional communications skills, including a great phone manner.
- Proficiency with technology, including an aptitude for learning new platforms.
- Managing reservations using an online system.
- Experience in functions/events management in the hospitality sector.

**Job Types**: Full-time, Part-time, Casual
Part-time hours: 22-38 per week

**Salary**: $23.00 - $30.00 per hour

**Benefits**:

- Work from home

Schedule:

- 8 hour shift

Supplemental Pay:

- Penalty rates

Ability to commute/relocate:

- Mebourne VIC: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Must be based in Australia and full working rights.

**Experience**:

- Restaurant: 2 years (required)
- Administration: 2 years (required)
- Reservation Software: 1 year (required)

**Language**:

- English (required)

Work Authorisation:

- Australia (required)

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