Hospital Administration Officer

Requisition No: 4732
- Executive Division: Operations
- Division: Drug Health Services
- Program: Drug Health Services - Operational
- Department: DRUG HEALTH & ADDICTION MEDICINE
- Enterprise Agreement: Varied Health and Allied Services, Managers and Ad
- Job Function: Administration & Leadership
- Project:

- **Location**:Footscray
- **Employment Type**: Full-Time
- **Salary**:Grade 4 classification (HS4)

**About the role**

An exciting opportunity exists at Western Health’s Drug Health Services for an experienced administration manager to lead the delivery of administration services across Drug Health Services. The role manages a team of Administration Officers who provide front-of-house reception duties and operational support for outpatient clinics and residential services across three core sites in Western Melbourne.

**Key responsibilities**:
Key responsibilities include:

- Leading an administration team that contributes to the delivery of high quality, efficient services that are sensitive to community needs
- Working collaboratively with clinical staff to develop clinics, and ensuring that administrative requirements resources, processes and procedures are planned for
- Contributing to maintaining a work environment that values teamwork, equal opportunity and diversity
- Striving to identify opportunities for continuous quality improvement activities

**About you**:
The successful applicant will:

- Have excellent interpersonal and negotiation skills
- Be energetic with a flexible leadership style
- Demonstrate competence in managing multiple activities with different operational requirements and procedures
- Have a sound understanding of private medical practice activities
- Demonstrate the ability to provide leadership to administrative and clinical staff teams in a highly professional and effective manner
- Have advanced computer literacy skills

**Position Description**

**About Western Health**

Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.

With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.

We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.

We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.

Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.

**Why join us?**

**Compensation and benefits**
- Competitive salary packages aligned with market standards.
- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey.

**Learning and development opportunities**
- Access the Western Health Learning Academy (WHA) for personalised learning pathways.
- Professional growth programs, including postgraduate studies and clinical education.
- Mentorship and career support.

**Community impact and inclusion**
- Make a meaningful difference in patients’ lives through compassionate care.
- Join a workforce that champions diversity and inclusion.
- Engage in community wellbeing initiatives and groundbreaking healthcare research.

**Organisational culture and environment**
- Thrive in a collaborative, compassionate and innovative team environment.
- Be part of a culture that celebrates continuous improvement and excellence in healthcare.

**Ready to make an impact?**

If you’re passionate about improving access and quality of care for people impacted by substance use, we’d love to hear from you. Simply click on the “apply” button and follow the prompts.
- If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying._

**Closing date**:11:59pm on 21 July 2025.

**Enquiries**: For further information about this role, contact