Housing Officer

7 days ago

Sunshine Coast, Australia Queensland Government Full time

You will provide a high quality, person-centred social housing and housing assistance service to diverse customers experiencing complex and challenging housing, and whole of life issues in person over the front counter, digitally, by telephone, correspondence, in the field and through outreach services in the community.
**What you will be doing**:
Manage tenancy arrangements, allocations and vacancies, liaising with the community and other housing providers and ensure departmental compliance.
Conduct home visits to properties and investigate and facilitate the resolution of any tenancy disputes and complaints as well as manage the maintenance of properties and conduction property inspections.
Monitor and manage outstanding arrears, rent assessments, pay deductions and refunds and actioning sundry debts and collections as required.
Use Microsoft products and other IT systems to maintain accurate customer and property records and file notes with a high level of accuracy and work output.
Support and help maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day-to-day operations.
**Mandatory Requirements**:
Class C Driver's License
**How to Apply**:
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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