Chapter Lead

2 weeks ago

Sydney Inner Suburbs, Australia Suncorp Group Full time

Build world class capability in your DevOps Chapter within Insurance Technology
- Coach, mentor, and inspire teams to increase capability and maturity
- Melbourne, Sydney, or Brisbane location

**About the role**

As the Lead of Insurance Technology DevOps Chapter, you will manage and mentor a highly skilled team of DevOps Engineers, driving innovation and operational excellence. Your leadership will focus on increasing capability and maturity across Insurance Technology domains, including Continuous Planning, Development, Integration, Deployment, Testing, Delivery, Monitoring, and Feedback. This role is central to enhancing our DevOps maturity and ensuring smooth technology delivery across the business.

**What you’ll do**
- Working with Tribe Leads and Product Owners to oversee efficient allocation of Chapter members to Tribes and Platforms in line with needs
- Recruitment, develop, and retention of Chapter members including career pathway development
- Providing an inclusive environment where Chapter members have freedom and safety to innovate, experiment, and learn
- Performance management including overseeing, providing feedback, and developing Chapter members
- Manage team performance to achieve departmental strategy, targets, goals, and budget

**What you’ll bring**
- 10+ years of technology experience, including 5+ years in leadership roles
- Previous background as a DevOps / Systems / Software Engineer
- Extensive experience with DevOps processes and cloud services (AWS)
- Proven ability to develop, coach, and engage technology professionals
- Excellent leadership skills in coaching, providing feedback, and handling difficult conversations
- Successful track record in managing distributed teams and partnerships, both offshore and onshore

**What we can offer you**
- Competitive benefits package and excellent work culture
- Excellent discounts on a range of retail favourite stores as well as insurance products
- A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave
- Invest in your brighter future with ongoing study support and career development programs

**About Suncorp Group**

We’re proud to be a part of the Suncorp Group family alongside some of Australia’s most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most - while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you’re guiding people through life’s biggest moments or providing them with support in times they need it most, you’ll be driven forward by our shared customer obsession and supported at every step of the journey.

**Advertised**: 15 Oct 2024 AUS Eastern Daylight Time
**Applications close**: 29 Oct 2024 AUS Eastern Daylight Time

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