Principal Technology Officer
1 week ago
**The role**:
Based in Fortitude Valley we are currently seeking a Principal Technology Officer to build, document and implement technical solutions within best practice IM/ICT design and delivery frameworks.
In this role you will support the assessment, analysis, development, documentation and implementation planning of IM/ICT changes, including the evaluation of risks to the integrity of specific infrastructure components in proposed implementations. additionally, actively participate in a team of specialist technical resources in the delivery of complex technical solutions.
We are looking for someone who is collaborative, dedicated, will contribute to our positive and participatory team culture, and who can manage competing priorities and achieve results. We value creativity and innovation and are committed to building a diverse and inclusive workplace by supporting equal opportunities irrespective of gender, culture, generation, sexual orientation or disability.Are you right for this role?To be successful in this role you will need to demonstrate your ability to develop and promote ITIL Service Management processes, as well as being able to demonstrate the following:
- Experience and ability to deliver high quality ICT services to clients, with emphasis on managing workloads, priorities and working unsupervised.
- Demonstrated ability and technical skills in the following (SFIA Code: ITOP 4, HSIN 4):
- Identity and authentication services (Microsoft Active Directory, Federation Services)
- Network Addressing (DNS, DHCP)
- Microsoft Windows Server 2012, 2016, 2019 (OS and Hardware)
- Administrative Scripting (PowerShell)
- Demonstrated experience or the ability to quickly learn Service Now and ITIL Service Management processes (primarily incident / problem / change / configuration management) (SFIA Code: USUP 3; PBMG 4; CHMG 3; CFMG 3).
- Demonstrated high level of technical expertise in the management, configuration, monitoring and design of medium to large enterprise ICT environments with the proven ability and technical skills to support ICT services to meet agreed Service Level Agreements.
- Proven ability to work in a team environment developing effective working relationships with team members and stakeholders.
- High level oral and written communication skills to enable effective interaction in individual and group situations and the ability to maintain relevant system documentation and produce technical reports/documents for management.
**Specific Working Conditions**:
- Participate in on-call arrangements may be required for this position. Appropriate remuneration under the Award will apply.
**Benefits of working with eHealth Queensland**: By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success. You will enjoy a variety of benefits, including:
- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development
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