Receptionist

1 week ago

Newcastle, Australia Southern Cross Austereo Full time

**Who are we?**

Southern Cross Austereo is Australia’s leading media entertainment company, home of LiSTNR Triple M & the Hit Network. With the ability to reach 95% of the population through our Radio, TV, and Digital channels, we're on a mission to Entertain, Inform & Inspire all Australians Anytime. Anywhere
- In 2021 we launched LiSTNR, a curated and personalised Audio-On-Demand destination. It is home to the Hit & Triple M Networks, 25 music stations, and over 500 podcasts. LiSTNR is Australia’s #1 podcast network reaching more than 8 million monthly listeners._

**What’s on offer for you?**
- Permanent position based out of our vibrant **_Newcastle _**office.
- Training and development opportunities, health and wellbeing initiatives, birthday leave, volunteer leave, concert tickets, footy tickets, social events - PLUS much more
- Industry leading, gender neutral Paid Parental Leave Policy, offering 20 weeks paid parental leave for the primary carer.
- Award-winning, highly supportive, and creative culture that enables you to be your best unique self
- Flexible working environment (we offer a range of flexible working options to help our people balance work and home life).
- Attractive salary package and opportunities for growth & progression - we love to promote internally across our 52 offices

**About the role**:
We’re looking for an energetic, organised **_Receptionist_** to join our exceptional team based in **Newcastle**

You’ll bring the energy, delivering top-notch customer service and representing our iconic brands across Newcastle, Coffs Harbour, Port Macquarie, and the Central Coast. Whether you’ve got experience in admin, customer service, or just a passion for the media world, this is your chance to step into a role where every day is full of variety, people, and good vibes. If you’re friendly, organised, and love making a great first impression, we’d love to hear from you

**What you’ll be doing**:

- Answer calls promptly and professionally, gather accurate information, and assist with local or international courier dispatch.
- Maintain a tidy reception and office area, update staff contact lists and manuals, and assist with administrative tasks when possible.
- Create and distribute weekly e-newsletters, take and share meeting minutes within 48 hours, and manage boardroom and breakout area cleanliness and updates.
- Report technical issues, process invoices, induct visitors, and support accounts coding and expense management.
- Assist the sales team with administrative tasks, data entry, client navigation, lead generation, and analytics, ensuring alignment with training and development initiatives

**Experience we’re looking for**:

- Excellent front desk presentation and verbal communication skills
- Strong computer skills in Microsoft Word and Outlook
- Intermediate computer skills in Microsoft Excel and PowerPoint
- Strong problem-solving skills and a positive attitude
- Knowledge of SAP accounts system (desirable)

We are values driven at SCA - if you align with our core values, you’ll be a great addition to the team:

- **We’re Better Together**:

- **People are our Power**:

- **Always Curious**:

- **We Push Doors Open**:

- **Be Genuine**

**Still not convinced?

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