Roster & Attend System Support Officer

2 weeks ago

Melbourne, Australia Department of Families, Fairness and Housing Full time

**THE ROLE**

The Roster and Attendance System Support Officer works independently, with remote and in person access to residential staff to provide specialist services and advice relating to the practical use of the Roster and Attendance System and delivering associated business practices. The purpose of the role is to provide quality rostering support services within a diverse multidisciplinary environment, working collaboratively with management and staff across Forensic Residential Services (FRS) to deliver fair, equitable and compliant manual timesheets. This role will be responsible for ensuring the delivery of accurate and unbiased establishment management, roster integrity, compliance, audit requirement and technical support activities for all FRS staff. To be successful in this role, you will require knowledge of industrial Instruments, FRS rostering policies and procedures, local work instructions, the ability to maintain equitable rostering practices and to assist in resolving rostering, establishment and payroll issues.

**ACCOUNTABILITIES INCLUDE**
- Develops rosters in line with departmental policy and Enterprise Agreements.
- Manage time and other resources productively with a view to ensuring optimum results for clients and the department.
- Lead staff planning and functioning across multiple sites, within area of responsibility such as: roster development, staff replacement, staff recruitment, leave planning, work allocation processes and plan for staff capability on resource management.

**Please open the position description to read more.**

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

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