
Customer Service Consultant
19 hours ago
Customer Service and Call Centre role
Wingfield
- Rare, Part-Time position available to cover maternity leave (6 months)
- Monday - Wednesday, 8:15am - 4:30pm
- Work for a Globally recognised organisation
**About the role**
Are you passionate about providing exceptional customer service and enjoy working with a close-knit team? If you are, we want you
Rare part-time opportunity to cover maternity leave for a 6-month contract, Monday - Wednesday, 8:15am - 4:30pm.
We are looking for enthusiastic communicators who are passionate about delivering exceptional customer service to our varied customer base, to join our National Customer Service Centre located at Wingfield.
**Key Responsibilities**
- Answer inbound call enquiries from Retail, Wholesale and Commercial Customers to the Bridgestone Experience Hub
- Manage Outbound calls to internal and external stakeholders
- Maintain accurate customer correspondence documentation for auditing purposes
- Provide customers with order confirmations, available lead times and prices upon requests.
- Deliver effective communication between internal departments to effectively respond to customer enquiries of all nature.
- Ad-hoc administration and overflow support to other Experience Hub areas as required.
**You will be able to bring**:
- Exceptional customer service skills
- A drive to achieve sales targets.
- Confident communicator with ability to multitask and prioritise.
- Experience working toward achieving individual and team based KPI's/targets.
- Strong analytical and problem-solving capabilities
- Strong computer skills in an Omni system environment including Microsoft products and willingness to learn and champion new CRM systems.
- Strong attention to detail and ability to identify and prioritise requirements.
- The ability to be highly adaptable to change.
- Punctual with a strong work ethic
**What we offer you**
- Structured training program with experienced trainers.
- Opportunity for career development & growth.
- A strong support network who wants to see you succeed.
- A safe and supportive work environment.
- Friends and Family discount on tyres.
- Access to staff assistance programs for you and your family.
- Be apart of a growing organisation.
**About us**
A renowned global leader in tyres and rubber, Bridgestone is striving towards a vision to provide both social value and customer value as a sustainable solutions company.
With sustainability at the core of our business and guided by the values of our Bridgestone E8 Commitment, Bridgestone offers a diverse product portfolio of premium tyres and advanced solutions backed by innovative technologies, improving the way people around the world move, live, work and play.
In Australia, Bridgestone offers a range of services and solutions to all segments of the Australian market. Our extensive range of quality tyres is complemented by the provision of mechanical and fleet services through the company’s nationwide retail network of Bridgestone Select and Bridgestone Service Centres, mobile service provider Lube Mobile, and the manufacturing and sale of quality retreads through Bandag Pty Limited.
-
Customer Service Consultant
1 week ago
Wingfield, Australia Bridgestone Australia Full timeJoin a great team! - Customer Service experience essential - Exceptional opportunity to grow your career with a global organisation **About the role** You will provide exceptional customer service and advice to help our customers make purchasing decisions. A comprehensive training and induction program will be provided. This is an exceptional opportunity...
-
Customer Service Coordinator
4 days ago
Wingfield, Australia AVK Australia Holding Pty Ltd Full time**About our Organisation** AVK is a highly respected global business and one of the leading valve manufacturers in the water supply, wastewater, civil infrastructure, gas, fire protection and industrial sectors. The AVK Group operates more than 100 companies worldwide, supplying to more than 80 countries and employs around 5,300 people. AVK's core business...
-
Customer Service Officer
1 week ago
Wingfield, Australia Top Cut Foods Full time**Top Cut Foods** is one of Australia’s leading meat suppliers, with several locations across Australia & Asia. We supply a wide variety of protein products to large hotel chains, well-renowned restaurants and sporting stadiums. A full-time position has now become available for an exceptional Customer Service Officer to join our dynamic team, located at...
-
Customer Service Advisor
3 days ago
Wingfield, Australia Scania Full time**Role Summary** - Join a fantastic team, use your excellent customer relationships mgt. Vehicle/transport industry experience preferable. Wingfield based.**Responsibilities**: **What you will do** Based in Wingfield and as part of the Aftersales Development Team, you will be ensuring the customer’s needs and expectations are met throughout their Scania...
-
Customer Service Representative
19 hours ago
Wingfield, Australia Budget Car & Truck Rental Full timeBudget Car & Truck Rental is looking for enthusiastic employees to work at our Adelaide suburban locations as a customer service representative. You will receive comprehensive training while working with a great team of people. **Responsibilities** - Serve customers in a professional manner to perform vehicle check-outs and check-ins - Work with internal...
-
Customer Service Representative
1 week ago
Wingfield, Australia Budget car & truck Rental Full timeWe are looking for someone to assist in the reservations centre based in Adelaide, this role will be perfect for someone who is able to work in a team as well as keep on top of their daily tasks. This job will be handling inbound and outbound calls to book customers in and will have room for progress within the company. **Job Type**: Casual **Salary**:...
-
Customer Operations Manager
15 hours ago
Wingfield, South Australia Pope Packaging Full time $60,000 - $120,000 per yearAbout Us:· Investing in our future· Expanding our SA Operations· Diverse Product, Family Owned and Operated· Industry Leader· Exciting OpportunityPope Packaging is a privately owned, family business which was established is SA in 1954 to trade, manufacture and recycle Textile bags. Pope Packaging has diversified and grown to include both plastic and...
-
Wingfield, South Australia Pack & Send Gepps Cross Full time $45,000 - $60,000 per yearJoin the PACK & SEND Gepps Cross TeamCustomer Support Representative / Warehouse Assistant (Part-Time Casual)Are you ready to work with one of the most respected names in logistics?PACK & SEND is a trusted leader in parcel, freight, and eCommerce logistics, with over 130 Retail Service Centres across Australia, New Zealand, and the UK.As we continue to grow,...
-
Field Service Technician
1 week ago
Wingfield, Australia CEA Full time**Posted**: 01/04/2025 **Closing Date**: 01/05/2025 **Job Type**: Permanent - Full Time **Location**: Wingfield **Job Category**: Workshop **About Us** CEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch and Dynapac. Supplying a diverse range of equipment to a...
-
Customer Development Manager Repco
19 hours ago
Wingfield, Australia Repco Full time**_Showcase your love for all things automotive & your sales skills, by providing exceptional sales & service experiences for our trade customers._** - ** Engage & Develop exceptional Customer Relationships** - ** Career Opportunities & Ongoing Development** - ** Attractive Base Salary + Super + Attractive Incentive Structure** - ** Car + Mobile Phone +...