Contact Centre Representatives X 10

4 days ago


Sydney, Australia Charterhouse Full time

**Contact Centre Representatives x 10**

**Sydney CBD | Hybrid once competent**

**6month Contract | $68,000 package + Bonus - Pro-rata**

Summary: Seeking passionate Customer Service Officer to join our team

**Responsibilities**:

- Responding to high volume phone enquiries from new and existing clients
- Maintaining call records, databases and system entries
- Undertaking necessary checks to ensure given information is accurate
- Responding to all customer enquires through verbal and written communication (case management and chat)

**You will Ideally have**
- Minimum 1 years’ experience in Retail Banking contact centre and understanding of home lending
- Familiarity in with Genesys Pure Cloud, Dynamic CRM, Data Action and Microsoft Suite would be a bonus
- Flexibility to work shifts to support contact centre team operating 8.00am - 8.00pm Monday to Sunday, rotating roster
- Must be fully vaccinated

**Assessment centre on 22nd June, if successful a commencement date of 11th July**

Follow links to apply



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