Business Contact Centre Representative

2 weeks ago


North Sydney, Australia Equifax Full time

The Business Contact Centre Representative is responsible for providing inbound and outbound support to our customers on our products and services, invoice queries and login details, whilst maintaining a high level of customer service when providing training support and advice to the customer.

You will be joining a friendly and supportive team where you are encouraged to bring your authentic self to work. Your willingness to learn will invite genuine opportunities for growth and development. Full training will be provided.

**What you’ll do**
- Strong communication skills, both written and oral
- Demonstrated ability to display tact, diplomacy and confidentiality
- Experience with administrative processing ideally within a complex corporate environment
- Time management skills, working well to deadlines with mínimal supervision
- An eye for detail, excellent listening and problem-solving skills
- A team player who has a positive attitude towards change and being flexible
- Works well under pressure and possesses initiative to take on challenges

**What experience you need**
- Retail sales or customer service experience
- Experience working within SLA’s/KPI’s
- What could set you apart
- Previous experience in customer service call centre



  • North Sydney, Australia Equifax Full time

    **Who is Equifax** As a global data, analytics, and technology company, we play an essential role in the economy by helping consumers, companies and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and technology lets us create the insights that power decisions to move people...


  • North Sydney, Australia Equifax Full time

    **Work Location - Sydney** The Business Contact Centre Representative is responsible for providing inbound and outbound support to our customers on our products and services, invoice queries and login details, whilst maintaining a high level of customer service when providing support and advice to the customer. You will be joining a friendly and supportive...


  • North Sydney, Australia Equifax Full time

    What you’ll do - Use your communication skills, both written and oral to provide service to our Customers - Assist in providing new and existing customers account on-boarding, account services, like billing inquiries, any disputes, service or data/data-base requests What experience you need - Customer service experience - Working within deadlines and with...


  • Sydney, New South Wales, Australia Indigenous Business Australia Full time $92,817 - $98,420 per year

    Position: Customer Contact Centre Support Officer (Affirmative Measure)Salary: $92,817 - $98,420 plus 15.4% superannuationEmployment type: Full-time OngoingLocation: Perth, Adelaide, Brisbane or SydneyWant to work with an organisation that drives financial inclusion and economic empowerment with Aboriginal and Torres Strait Islander people? Well, we've got...


  • Sydney, New South Wales, Australia Deloitte Full time $120,000 - $180,000 per year

    :Job Requisition ID:38959About Our TeamOur Contact Centre Transformation market offering enables clients to solve real business problems by helping them envision their future, formulate strategy and implement modern customer service solutions to deliver real business benefit.From strategy through to implementation, we help our clients solve complex business...


  • Sydney, New South Wales, Australia Deloitte Services Pty Ltd Full time $120,000 - $180,000 per year

    Job Requisition ID: 38959 About our teamOur Contact Centre Transformation market offering enables clients to solve real business problems by helping them envision their future, formulate strategy and implement modern customer service solutions to deliver real business benefit. From strategy through to implementation, we help our clients solve complex...


  • North Sydney NSW, Australia McCorkell Group Full time $65,520 per year

    Urgent Hire: Contact Centre AgentsWe are looking for a couple of contact centre agents to join our team in North Sydney. This is an urgent hire and we need people who can start as soon as this week.You will be working on an event registration campaign, speaking with business professionals over the phone. If you perform well, there may be opportunities to...


  • Sydney, New South Wales, Australia Mable Full time $90,000 - $120,000 per year

    HomeMade, Mable, Leap in and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us:We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of careWe believe in technology as an...


  • North Ryde, Australia Macquarie University Full time

    PRIMARY DETAIL Salary Package: $120K per annum (HEW Level 8), plus 17% Super Contract Type: Full-time, 2 Year Fixed Term Contract Location: Macquarie University, Wallumattagal Campus, Dharug land, North Ryde About the role At Macquarie University, we are committed to empowering students on their journey to higher education. As the Contact Centre Manager...


  • Sydney, Australia Bendigo and Adelaide Bank Full time

    Contact Centre Analyst & Insights **Your new role with Bendigo Bank is just a few clicks away.** Position Description: PD - Customer Contact Analyst & Insights September 2024.pdf Customer Contact interacts with more than 1million customers every year. This division represents the highest volume of customer contact presently, with a view that the business...