
Case Manager
4 days ago
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our diverse team based in Geelong, you’ll help make a positive impact on someone’s life every day. You’ll feel great satisfaction knowing your talent and hard work has a purpose.
As a Case Manager, you’ll take ownership of a portfolio of workers’ compensation claims, working closely with injured workers, employers and treating health providers.
Your role is to guide and support people through their recovery journey, ensuring they receive the care and assistance they need. With a focus on delivering exceptional service, you’ll play a key part in helping injured workers return to health and safely re-enter the workplace.
These are permanent, full time roles based in our Geelong office with flexibility to work from home up to 3 days per week once you've completed training.
YOUR RESPONSIBILITIES
- Manage a portfolio of workers compensation claims - across our Medical Management, RTW and Maximising Capacity teams
- Demonstrate a service
- orientated approach that is focused on early intervention and the interests of workers and employers
- Ensure that active and timely strategies are implemented to improve recovery and return to work outcomes
- Provide workers compensation advice to stakeholders such as workers, employers and providers
- Assist the worker and employer with the claim process and engage appropriate support services such as Mobile Case Management or Occupational Rehabilitation
- Collaborate with the broader EML Team and WorkSafe to foster positive outcomes for injured workers
ABOUT YOU
- You have held roles within a medical, hospitality, retail or corporate field specialising in customer service
- You pride yourself on giving an exceptional level of service to your customers willing to go that extra mile
- Thrive on working in a team environment and collaborating with others
- Proactive, self-motivated and can think on your feet when engaging and managing stakeholders throughout the process
- Organised with excellent time management
- You will have a Passion for helping others and managing challenging situations
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super
-
Case Manager
2 weeks ago
Geelong, Australia genU Full timeLocation: Geelong - Brand: Community, Residential & Pathways - Date Posted: 10 Sept 2025 - **Job: No 2303**: - **Location**: Geelong, Victoria - **Employment status**: Full time, ongoing - **Classification -**From $43.08 per hour (Level 4, Social, Community, Home Care and Disability Services Industry Award 2010) **About genU** At genU, we are a group of...
-
Aps6 Case Management
2 days ago
Geelong, Australia HAYS Full timeX11 positions available | Federal Government | WFH flexible **Your new company** Hays Geelong are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong and Western Victoria. I have partnered with a large Federal Government...
-
Residential Case Manager
4 days ago
Geelong, Australia MacKillop Family Services Full time**About the role** The Case Manager is responsible for the provision of case management and support services to young people living in residential homes. The Case Manager will participate in team planning with residential care workers, other case managers, other staff and volunteers. Furthermore, they are responsible for contributing to best practice...
-
Trainee Case Manager
2 weeks ago
Geelong, Australia EML Group Full timeTrainee Case Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows...
-
OOHC Case Manager
2 days ago
Geelong, Australia Wathaurong Aboriginal Co Full timeDATE: October 13, 2025 OOHC Case Manager & Kinship - Full-Time, Fixed – Term - Access to Salary Packaging - Generous Annual Leave The Role Wathaurong provides contracted case management for children in Out of Home Care (both Kinship and Home-Based Care arrangements). The purpose of this role is to provide case management to the children, young people...
-
Trainee Case Manager
2 weeks ago
Geelong, Australia EML Full timeEML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...
-
Mobile Case Manager
2 weeks ago
Geelong, Australia EML Full time**Mobile Case Manager**: VIC - Geelong Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and offer competitive benefits,...
-
Advanced Case Manager
4 days ago
Geelong, Australia Corrections Victoria Full timeOngoing, full-time opportunity based in Geelong - Play a critical role in helping support community safety, managing a caseload of complex offenders - Salary range $91,418 - $103,725 plus superannuation About us CCS plays a vital role in contributing to the safety of the community by: - Engaging offenders to build responsibility, and - Connecting offenders...
-
El1 Assistant Director Case Management
2 weeks ago
Geelong, Australia HAYS Full timeFederal Government | Multiple positions available | Work from home flexibility **Your new company** Hays are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Western Victoria & Geelong. My Federal Government Client is currently...
-
Advanced Case Manager
4 days ago
Geelong, Australia Department of Justice and Community Safety Full timeLocation: Geelong Job type: Full time / Ongoing Organisation: Department of Justice and Community Safety **Salary**: $91,418 - $103,725 Occupation: Prison and Corrective Services Reference: DOJ/0110_MAY23 At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work....