Team Manager, Financial Crime

2 days ago

Parramatta, Australia Westpac Group Full time

**Team Manager, Financial Crime**
- Permanent, Full-time opportunity
- Parramatta based
- Hybrid working model

**How will I help?**

The Team Manager plays an integral role in the facilitation and development of a cohesive team environment and is responsible for ensuring the effective management of all business processes, people, risks and dependencies across the team.

You will be managing and leading a multi-brand team within Financial Crime Surveillance that delivers compliance and customer outcomes across all Westpac Group brands.

**Some of the key accountabilities are**:

- Optimise team member performance through objective setting, monitoring performance, coaching and developing to maximise their growth and potential
- Manage the business using the Active Operations Management principles and disciplines (AOM) to deliver Operational Excellence
- Analyse key performance indicators to successfully identify the required business management decisions to achieve optimal business outcomes
- Demonstrate an operational understanding of business cost drivers within scope of influence and the proactive implementation of mitigating strategies
- Develop and manage key internal stakeholder relationships to maximise customer experience

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Ideally 2 years of people leadership experience or significant experience in financial crime on a senior level
- Demonstrated experience in relationship management for internal stakeholders
- Ability to utilise business metrics to manage operations and drive efficiency

**What’s it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY**or **APPLY NOW**button.

**Do you need reasonable adjustments during the recruitment process?

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