Suspicious Matter Reporting Analyst

**About MUFG Pension & Market Services**

MUFG Pension & Market Services is a global business connecting millions of people with their assets - safely, securely, and responsibly. We have over 6500 employees across 4 continents and continue to grow every day.

MUFG Retirement Solutions is the largest business under MUFG Pension and Market Services and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth.

We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people.

**This role is open to Melbourne and Sydney locations.
**The Role**
A Suspicious Matter Reporting Analyst is essential for supporting the service delivery of all formal reporting related to Financial Crime events (Suspicious Matter Reports) to our clients and internal stakeholders. This role demands expertise in financial crime investigations and a thorough understanding of financial services and products. Excellent written and verbal communication skills are crucial, along with the ability to establish strong working relationships across the business and with our clients.

**Key Accountabilities and main responsibilities**
- Monitor internal and external fraud vectors in an ever-changing fraud environment and implement processes, fraud controls, and threat hunting techniques to mitigate fraud.
- Foster a culture of risk and fraud management and effectively limit risk exposure to MUFG through strategies designed to mitigate risk and fraud.
- Ensure total compliance with statutory regulations, including mitigating operational risk and AML processes through the efficient use of the incident and SMR management framework.
- Deliver clear, concise investigations and high-quality written Suspicious Matter Reports to internal stakeholders and clients.
- Implement and embed any Service Excellence initiatives to improve the quality, performance, and efficiency of the teams to facilitate best practice in Fraud Mitigation and client reporting.
- Adhere to all statutory regulations and implement best practice AML and fraud mitigation processes


**Experience & Personal Attributes**
- Minimum of 3 years’ experience in a Financial Crimes or Risk environment.
- Formal tertiary qualification in fraud, risk, or a related discipline is highly valued.
- Proven ability to engage with senior stakeholders, both internally and externally.
- Excellent negotiation and verbal and written communication skills, with the ability to tailor communications to diverse audiences.
- Demonstrated ability to build strong customer relationships and deliver customer-centric solutions.
- Proven customer focus coupled with a strategic mindset.
- Strong analytical and problem-solving skills, utilizing robust methodologies.
- Emphasis on quality assurance and staff development.
- Capability to set clear goals, take accountability, and hold others accountable to meet commitments.
- Effective understanding and management of operational risk.
- Experience in client management.Knowledge of Superannuation, Fraud, and Risk, including AML legislation and best practices.
- **Some of our Employment Benefits**
- FlexiWorks - enabling our employees to work in the office and at home
- Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
- Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
- Talent Referral Program
- Salary Sacrificing via Superannuation
- Employee Assistance Program
- Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
- Employee discounts - Access discounted rates and offers from a variety of providers including Bupa and Microsoft
- Novated Car Leasing

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

**How to apply**

MUFG Pension & Market Services is a global, digitally enabled business connecting millions of people with their assets - safely, securely and responsibly.

Through our two businesses MUFG Retirement Sol