Operations Centre Asset Compliance Team Leader

3 days ago


Parramatta, Australia BGIS Full time

**Operations Centre Asset Compliance Team Leader - Parramatta, NSW**

**Location**:Parramatta, NSW
**Company**:BGIS, Government Aligned Client
**Employment Type**:Full-Time, Permanent | Hybrid (4 days On-Site, 1 day WFH) | 38 hrs/week
**Salary**:$100-120,000 plus Superannuation

**About BGIS**
BGIS is a global leader in integrated facilities management, delivering sustainable and innovative solutions across a range of industries. We foster a collaborative workplace where diverse perspectives are valued, and safety and service excellence are always prioritised.

**Purpose of the Role**
We are seeking an **Operations Centre Asset Compliance Team Leader**to oversee a small team of Customer Service Officers located on-site at a major government precinct. This is a newly created role that provides an exciting opportunity to shape processes and team culture from the ground up. Reporting to the Operations Centre Team Manager (based in Adelaide), this role is key in ensuring asset data accuracy, compliance reporting, and high-quality client outcomes for essential public services.

This is an opportunity to lead a close-knit team, liaise directly with client representatives, and contribute to reliable service delivery.

**Key Responsibilities**
- Lead and mentor a team of two Customer Service Officers, ensuring consistent, high-quality performance
- Oversee asset data accuracy and compliance reporting in line with contractual obligations
- Collaborate with technical services teams and subcontractors to maintain accurate asset registers and reporting
- Act as the escalation point for client enquiries and service delivery issues
- Implement and support process improvements to enhance performance

**Skills & Experience**
- Minimum 2+ years in facilities management, asset management or a similar client service environment
- Leadership experience, including performance coaching and workflow management
- Strong data analysis and reporting skills
- Excellent customer service and relationship management skills
- Familiarity with asset and compliance systems (e.g., CMMS) preferred
- Australian Citizenship and a National Police Clearance are required

**Why Join BGIS?**
- Competitive salary package with opportunities for growth
- Work on-site at a major government precinct
- A newly created role where you can make an immediate impact and shape the way forward
- Collaborate with supportive teams and build strong stakeholder relationships
- Develop your skills across asset management, reporting and compliance within a high-profile contract
- Access to employee recognition programs, wellbeing initiatives and community engagement days
- Australian Financial Review “Best Place to Work” 2025
- Winner of the Inspiring Workplaces Awards 2025
- Training provided on internal systems and processes
- 2 paid volunteer days & community engagement opportunities

**How to Apply**
If you are a proactive and collaborative professional with leadership experience and a passion for delivering reliable service outcomes, we’d love to hear from you.

**Eligibility**:Applicants must have **Australian Citizenship or Residency**and full working rights.



  • Parramatta, Australia Ventia Pty Limited Full time

    95k package, work with one of the market leaders - Parramatta based, permanent full-time position working 11am - 7pm, Saturday to Wednesday - Be part of an inclusive and high-performing team Ventia's Operations Centre is located on Darug Land (Parramatta, NSW) and is a 24/7 National Contact Centre. The VOC provides inbound and outbound customer service,...

  • Team Leader

    16 hours ago


    Parramatta, Australia Pepper Full time

    **Who We Are** At Pepper, we’re focused on helping people succeed. Whether that be buying a family home, dream car, developing professionally or growing their business. We aim to provide options for our customers and make a real difference to their lives. Pepper has grown to become one of Australia’s largest non-bank lenders and has been recognised as...

  • Team Leader

    4 days ago


    Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Courts Tribunals and Service Delivery - Location: Parramatta, NSW, AU, 2150 - Req ID: 77049 - **Parramatta**: - **Ongoing - Full-Time (35 HPW)**: - **Clerk Grade 5/6, base salary ($99,938 - $110,271) plus employer’s contribution to superannuation and annual leave loading** **Your role** The role leads the Enforcement Operations Centre (EOC),...

  • Team Leader

    1 week ago


    Parramatta, Australia Link Group Full time

    Are you a passionate leader with a drive for operational excellence and team development? We’re seeking a **Team Leader**to lead a high-performing team of Customer Service Officers, ensuring exceptional service delivery, quality outcomes, and continuous improvement. **What You’ll Be Doing** As a Team Leader, you will: - Lead and develop a team to meet...


  • Parramatta, Australia Alexander Appointments Full time

    $55 per hour + Super | 37.5 hours per week - NSW State Government | Work from Home + Parramatta Location - ASAP Start | Estimated 12-month temp assignment, potential to extend - **$55 per hour + Super | 37.5 hours per week**: - **NSW State Government | Work from home + Parramatta Location**: - **ASAP Start | Estimated 12-month temp assignment, potential to...


  • Parramatta, Australia Reggio Emilia Early Learning Centre Full time

    We're on the Hunt for an exceptional **Centre Manager!** Are you a passionate, experienced Centre Manager who thrives on making a difference in the lives of children, families, and educators? If you’re committed to taking Early Childhood Education in Australia to the next level, then we want to hear from you! As our **Centre Manager** in the **heart of...


  • Parramatta, Australia BGIS Full time

    **Asset and Planned Maintenance Coordinator - Parramatta** **Location**:Parramatta, NSW **Company**:BGIS, Government-Aligned Client **Employment Type**:Full-Time, Permanent, Hybrid (1 Day WFH after probation) **About BGIS** BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across various...


  • Parramatta, Australia Only About Children Full time

    **More Than A Job. A Rewarding Career.** At Only About Children, our unique approach to early years learning goes beyond education to encompass the health and wellbeing of every child in our care. We call this The OAC Way. We operate over 80 campuses across Sydney, Melbourne and Brisbane (with more in development) and provide high-quality early years...

  • Team Leader

    1 week ago


    Parramatta, Australia Parramatta City Council Full time

    Advise Regulatory Services management about operational, strategic and business improvement matters - Attractive Remuneration | Permanent Full-Time Position The City of Parramatta is going through unprecedented change and transformation as it becomes Sydney’s Central City. The intensity of growth and investment in City of Parramatta means that Council,...

  • Team Leader

    1 day ago


    Parramatta, Australia Link Group Full time

    **Overview** - In your role as Team Leader, you will be responsible for leading a team of Customer Service Officers, Client Relationship Assistant Managers and other operational team members across Registry, Investor Relations, and Employee Share Plans to ensure a consistent and exceptional client experience through managing, meeting and exceeding client...