Mission Lead

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?

We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us

The Opportunity
Are you ready to drive innovation in a growing company? Vocus is seeking a Mission Leader to lead key initiatives in our Product Mission, developing leading telecommunications products. We are looking for someone with experience in product development within the telecommunications sector (essential), and ideally with experience in an agile environment (preferred).
Why join us? You'll work on innovative projects that provide great solutions for our Enterprise, Government and Wholesale customers, and you'll have opportunities for professional growth in a dynamic, expanding company. You'll also be part of a collaborative culture, working with a team of passionate professionals dedicated to making a difference.
What you’ll be doing day-to-day
Mission Outcomes
- Lead business analysts, delivery leaders, solution architects, user experience designers and change practitioners to deliver user-centric solutions that meet the needs and expectations of the customers and stakeholders and deliver business outcomes.
- Work with Mission team, in the System of Work, to develop clear and unambiguous documentation for initiatives. This includes the identification of benefits, documentation & prioritisation of features, definition of acceptance criteria to allow the effective build and test of technical delivery both via Scrum and Non-Scrum Delivery Teams. The Mission Lead needs to have a holistic view of the outcomes being delivered and drive the Mission team to deliver all non-technical elements of initiatives including efficiently and effective Go to Market, Business Readiness, Change and Training.
- Support the tracking of benefits by Business Sponsors and Business Capability owners.
- Work with the Delivery Lead to plan and oversee the delivery of the team's initiatives using agile methodologies and practices in accordance with Vocus standard ways of working.
- Manage the performance, quality, and outcomes of the team, including the quality of initiative, feature definition and acceptance criteria using metrics and feedback tools, such as user research, analytics, and testing.
- With the Delivery Leads, manage the budget, resources, and risks of the team, ensuring compliance with the organizational policies and standards.
- Build and maintain effective relationships with the customers, stakeholders, and partners, both internal and external, to understand their needs, expectations, and feedback, and to ensure their involvement and satisfaction throughout the delivery process.
- Working with the Delivery Lead to plan the delivery of multiple, simultaneous initiatives through Scrums and non-scrum teams. Support the Delivery Lead, the Group Scrum Master, and other stakeholders to resolve delivery escalations.

Business Alignment
- Work with key Mission Sponsors to define and communicate the vision, strategy, and direction of the Mission Team, ensuring alignment with the organizational goals and priorities. Participate as a matrix member of the Mission Sponsors SLT.
- Work with Mission Sponsors and key business capability owners and SMEs to develop ideas into initiatives with defined scope and benefits and manage the prioritization of these within the mission. Present these initiatives at relevant governance forums.
- Clarifying and communicating initiative vision and representing the stakeholders for the relevant Mission portfolio as the voice of the customer/user. Prioritizing the Mission backlog to align with the Vocus key objectives and strategic goals and adjusting scope based on benefit profile and feedback.

Ways of Working
- Work with the GM Programs & other Mission Leads to support and promote the ways of working across Vocus and represent both the Mission and P&P at relevant cross company forums and delivery interlocks.
- Coach and mentor the Mission team members, fostering a culture of collaboration, innovation, and continuous improvement.
- Identify and implement opportunities for improvement and innovation, both within the Mission team and across the organization, to enhance the efficiency, effectiveness, and quality of digital delivery.
- Collaboration with the Practice Leads regarding the coaching and mentoring of Mission Team members to optimise their performance.
- Promote Vocus’ safety-first culture and proactively monitor physical and psychological safety at work.

What We Offer
Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:

- Diverse and dynamic teams with a supportive and inclusive culture.
- Supportive career development plans with comprehensive ongoing training, support, and