ePCR Training Lead

Job no: 920922

Work type: Full time

Location: Adelaide CBD

Categories: Administration, Business and Management, Emergency Services and Emergency Management

- Salary: ASO6 / $98,478.00 - $104,165.00 p.a.

- Full Time / Term Contract (27 November 2026)

- Adelaide / 5000

About SA Ambulance Service

SA Ambulance Service (SAAS) is South Australia’s provider of emergency ambulance transport, clinical care, and patient transport services.

We are committed to ensuring South Australia has access to the best possible emergency medical care, non‑emergency transport, and rescue and retrieval services.

Our Vision, Mission and Purpose

Vision: An innovative, patient focused, technology enabled, evidence driven, emergency response and health care ambulance service; achieved by exceptional people.

Mission: Providing emergency response and health care ambulance services within South Australia, designed and developed around patient and community needs, enabling timely and equitable access for our patients to the most appropriate point of care.

Purpose: To ensure South Australia thrives by enabling access to emergency and non‑emergency ambulance health care and alternative patient pathways while contributing to our state’s emergency preparedness and health response capability.

Our Values

- Patient Focused: We will put our patients and the safe and quality care we provide them first, in everything we do.

- Teamwork: We will work across SAAS, our health system, our partners, stakeholders and the community to achieve our goals.

- Integrity and Honesty: We accept and uphold the standards and expectations of our organisation and communities.

- Respect and Courtesy: We will always be respectful and courteous toward our patients, each other, and all those we work with.

- Community Collaboration: We value our role in the community and the communities we serve.

- Change Ready: We know our communities’ needs will evolve and we must adapt to meet them.

- Authentic Leadership: We will support leadership development for our people at every level.

ePCR Training Lead

The ePCR Training Lead is responsible for ensuring the successful rollout and delivery of ePCR system training to SAAS non‑clinical staff. This includes conducting training needs assessments, designing tailored learning materials, delivering training sessions, and providing ongoing support during and post implementation of the system.

This role is based in the Adelaide CBD. While flexible working arrangements are supported, successful delivery of the outcomes associated with this role will require the selected candidate to attend the workplace in person a majority of the time.

Key Responsibilities

- Design, develop, deliver and evaluate comprehensive ePCR training programmes for non‑clinical staff and volunteers, ensuring consistent delivery across the training team.

- Lead and support the ePCR Training Officer and Training Coordinator in facilitating training delivery while measuring effectiveness through assessments and performance metrics.

- Collaborate with subject matter experts and the ePCR Change and Engagement Manager to develop specialised training content and ensure user readiness for system implementation.

- Maintain stakeholder engagement through timely communication of training status updates, coordination of messaging strategies, and management of expectations across SAAS groups.

- Conduct training needs analysis, post‑training evaluations and data analysis to identify improvement opportunities and report on key training metrics.

- Provide leadership and continuous improvement by setting training goals aligned with project deliverables, fostering a culture of learning, and representing the training function in ePCR project meetings.

Application Information

- Aboriginal and Torres Strait Islander applicants are encouraged to apply for this role.

- The South Australian public sector promotes diversity and flexible ways of working including part‑time. Applicants are encouraged to discuss the flexible working arrangements for this role.

- Appointment will be subject to a satisfactory Criminal History Check and/or additional relevant history screening that may be applicable and appropriate Immunisation screening.

- SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Contact Information

Enquiries to: Kate Rees, ePCR Recruitment Officer – kate.rees@sa.gov.au

Job ref: 920886

Application Closing Date: Tuesday, 25 November 2025 @ 11:55pm

Attachments

- RD - ePCR Training Lead V12.pdf

Additional Information

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International applicant guidelines – Copyright

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