Health Information Manager

Fulgo Health - Job Description

Position: Health Information Manager
Location: Melbourne, Australia
Employment Type: Full-Time

About the Company

Fulgo Health is the healthcare innovation arm of Fulgo Mobile—an ambitious Australian technology company on a global mission to transform healthcare access through digital infrastructure, mobile platforms, and data-driven decision-making.

By leveraging our deep expertise in mobile technology and community empowerment, we aim to redefine how healthcare services are delivered, recorded, and accessed—especially in underserved and remote areas. Through Fulgo Health, we provide smart EMR solutions, remote care tools, and intelligent analytics that empower both clinicians and patients.

At Fulgo Health, technology is not the goal—it’s the bridge to better care, smarter systems, and healthier communities.

Position Overview

Fulgo Health is seeking a dedicated and detail-oriented Health Information Manager with a strong clinical (preferably nursing) background to lead the implementation, management, and optimization of our digital health information systems. This role is essential in ensuring accurate, secure, and efficient data management across our Electronic Medical Records (EMR), Hospital Information System (HIS), and cloud-based ERP platforms.

Key Responsibilities

Health Information System Management
- Oversee day-to-day operations of Fulgo Health’s EMR, HIS, and cloud ERP platforms.
- Ensure data accuracy, confidentiality, and accessibility across all clinical systems.
- Collaborate with software developers and clinical leads to align technology with clinical workflows.

Clinical Support & Training
- Train clinical and administrative staff on effective use of digital health systems.
- Create and maintain demo environments for onboarding and simulation.
- Translate clinical needs into functional system improvements and workflow optimizations.

Data Integrity, Reporting & Compliance
- Perform routine data audits and integrity checks to meet clinical and regulatory standards.
- Generate health reports and insights to support decision-making, quality assurance, and compliance.
- Ensure compliance with Australian privacy laws (e.g., My Health Records Act, Privacy Act) and digital health standards.

User Experience & Frontline Engagement
- Act as a bridge between frontline health workers and technical teams.
- Gather user feedback to improve the usability and effectiveness of health information systems.
- Champion adoption and digital literacy initiatives for clinical staff.

Technology Integration & Support
- Support the integration of local health systems with mobile apps and external platforms.
- Work with ICT teams to ensure network reliability, data backup, and secure cloud hosting.
- Assist in configuring health information systems for new sites or clinics.

Qualifications & Skills

Education
- Bachelor's degree in Nursing, Health Information Management, Health Informatics, or related field.
- Postgraduate training in Public Health, Digital Health, or Health Systems Management (preferred).

Experience
- Minimum 3 years clinical experience in a healthcare setting (nursing or allied health preferred).
- 1-2 years of experience working with EMR/HIS systems, digital health platforms, or healthcare data management.

Technical Skills
- Understanding of EMR, HIS, and cloud-based health systems (e.g., OpenMRS, MediRecords, Best Practice, etc.).
- Familiarity with health data standards (SNOMED, ICD-10, HL7/FHIR).
- Proficiency in Excel, health reporting dashboards, and documentation.

Soft Skills
- Strong interpersonal and cross-functional communication skills.
- Clinical empathy paired with tech-savviness.
- Ability to train, support, and empower clinical users.
- High level of integrity, confidentiality, and attention to detail.

Why Join Us?
- Be part of a Healthtech movement focused on real impact and inclusion.
- Use your clinical background to shape the future of digital healthcare.
- Work in a mission-driven environment that combines technology, care, and innovation.
- Collaborate with diverse teams and communities across Australia and Africa.
- Develop professionally in a supportive team that values growth, purpose, and performance.

**Job Types**: Full-time, Permanent

Pay: $93,000.00 - $97,000.00 per year

**Benefits**:

- Professional development assistance
- Referral program

Work Location: In person

Application Deadline: 05/09/2025
Expected Start Date: 15/09/2025