Strata Company Manager

3 days ago

Victoria Park, Australia ESM Strata Pty Ltd Full time

**About ESM Strata**

ESM Strata is one of WA's largest and most trusted strata management company's that delivers high-value strata management services to strata buildings all over Perth. We have been operating for over 30 years and have grown to a team of around 40 people. We were awarded winner of the SCA (WA) Strata Community Management - Large Business category in 2023 and many of our team members were finalists in their categories.

We are a values-driven business that focuses on creating trust and psychological safety within our team. We use unique tools to help build this trust and encourage open and honest conversations. If you care about people and want to work with a diverse team that is driven to make positive change every day, then we want to hear from you.

**Our Values**
- Enable your peers
- Celebrate our customers
- Engage our community
- Challenge inequality
- Dare to think differently

We aspire to live by these values in our work environment and believe attitude is everything.

**About You**
- You are an experienced Strata Manager looking for a change to work for a values-based business, who prefers diversity, collaboration with team members and is excited about contributing to the success of a leading strata company
- An ability to build positive rapport with customers, stakeholders, and team members
- Social Perceptiveness and Emotional Intelligence - being aware of self and other’s reactions and understanding why people react as they do and being attuned to different personalities
- You seek feedback and understand the importance of continuous learning and improvement
- Team player with strong personal accountability
- Great at getting stuff done and don't mind going above and beyond
- Empathetic and Enthusiastic, Adaptable and Flexible
- Values-driven
- An intimate understanding of strata law and enjoy educating others on it
- An excellent communicator, both written and verbal
- Organised and good at prioritisation
- Excellent computer skills and ability to learn new software quickly
- Great attention to detail

**About the Role**

To really shine in this role you'll need to be an absolute all-rounder, someone who can think on their feet, build relationships quickly and solve complex strata issues with patience and professionalism. Some of the key responsibilities of this role will include (but are not limited to):

- Providing outstanding service with both external and internal stakeholders
- Prepare for and conduct General Meetings and Council Meetings
- Preparing and reviewing budgets and financials
- Oversee and schedule maintenance
- Provide guidance and advice on the Strata Titles Act and By-Law compliance
- Oversee the day-to-day operations of multiple strata properties, ensuring smooth and efficient management.
- Access to shared assistant and support teams to handle administration duties.
- Be willing to participate in one or more of our various ESM teams for example our Education & Communication team, Training team or Strata Specialist team.

Pay: $80,000.00 - $100,000.00 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift

Supplementary Pay:

- Overtime pay

Work Authorisation:

- Australia (preferred)

Work Location: In person

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