Repairs & Maintenance Coordinator

Fast paced environment where you will learn and grow.
- Option to work 5-days per fortnight at home, supplied with the tech you need.
- Genuinely happy and friendly team who have each other's back

**About Us**

**What we can offer you**
- **Flexibility - **Hybrid work schedules working from home five days each fortnight
- **A Day Off - **On your birthday because you deserve it
- **Giving Back - **A dedicated “Giving Back” supporting your favourite charitable events
- **Benefits** - Paid parental leave, discounted health insurance, hospital excess coverage, discounted fitness memberships, and study leave, to name a few.

**About the role**

We are on the lookout for a super organised and dedicated
**Repairs & Maintenance Coordinator **to join our growing Repairs & Maintenance team in
**Norwest**. This role is a
**full-time** permanent position. Reporting to the Repairs & Maintenance Manager, you will be responsible for assisting and advising Strata Committees regarding the repairs and maintenance of common property through issuance of quote requests and work orders.

**Objectives**
- Issue quote requests and work orders after discerning the nature of the issue.
- Liaise with Strata Committees, Strata Managers, Assistant Strata Managers and contractors/suppliers.
- Follow process for identifying appropriate strata committee contacts for approval of sending quote requests or work orders where required.
- Ensure process is followed for identifying appropriate on-site strata contacts for contractor/supplier meetings.
- Follow up of tasks and work orders to ensure works have been undertaken.
- Escalation of tasks to Strata Managers when a major incident will require more in-depth follow up such as structural defects and remediation.

**About you**
- Ideally you will have 1-3 years’ experience in a similar all-rounder Administrative role, but if not, the right attitude and willingness to learn and grow will set you apart from the rest
- As someone experienced in all things admin, you know how to use the basic software like Outlook, Word and Excel. You might also have some experience with CRM and document management systems, or you know how to learn these systems quickly.
- You are willing to undertake a Certificate IV in Strata Management.
- You are happy to engage with customers knowing that “relationships matter”. You are a go getter, know how to problem solved and thrive in an environment where you can be the “solution you seek”.
- If you want to be the “glue” for our tribe and are a genuinely a nice person who is always willing to pitch in when the chips are down, then we will consider you

We are a hardworking and dynamic team, who pride ourselves on being loyal, supportive, and like to have some fun along the way

**Life at PICA Group**

We asked our people what made working at PICA special, and they highlighted that we offer a sense of
**Belonging**, we have
**Flexible** ways of working, we’re
**Making a Difference** every day, your career journey provides
**Challenge** and
**Growth**, and you’ll enjoy our PICA
**Perks**.

**How to apply**

**At PICA we value diversity and encourage a speak up culture where our people bring their whole selves to work to enhance community living for all.**

For up-to-date information about PICA Group, visit us:
**You must have the right to live and work in this location to be considered for this opportunity.**

**It is PICA Group’s policy not to accept speculative CV’s from Agencies, unless the role has been released directly to the agency. Should we require any assistance from agencies on any roles a member of the Talent Acquisition team will contact agencies directly.