Housing Services Officer

3 days ago

Ballarat, Australia Department of Families, Fairness and Housing Full time

THE ROLE
Housing Services Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.
This role is part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing.
Based in offices across the state and working across two teams, the role undertakes a range of tasks relating to tenancy and property management and/or the provision of housing advice and assistance that may include:

- Managing and maintaining tenancies
- Providing support and information on services
- Identifying and assessing Victorians' housing needs and their eligibility for services
- Allocating rental properties to eligible applicants
- Visiting and working with tenants to resolve tenancy issues
- Ensuring maintenance work is carried out on tenants' homes

ACCOUNTABILITIES INCLUDE
*
- Provide routine advice on housing options from a range of established policy, procedures and standards.
- Assist in making appropriate referrals to internal or external support service providers in order to assist clients with their short-term housing needs.
- Undertake supervised home visits as required.

Please open the position description to read more.
VACCINATION REQUIREMENTS POLICY
The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's COVID-19 Vaccination requirements policy(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Please read in full prior to applying.
HOW TO APPLY

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