Regional Telecom Sales Support Manager

4 days ago

Lilydale, Australia Hitachi Energy Australia Pty Ltd Full time

**Description**

General information:Promote Wired & Wireless Communication PGGA portfolio in Australia, New Zealand and other countries of APAC region in accordance with strategy. Build long term customer relationships and manage resolution to specific customer needs and issues.Responsibilities:Strategy: Promote products/systems/services in Wired & Wireless Communication to customers / Channel Partners, internal channels, focusing on Added Values, Differentiators, New Technologies. Targets: Creates added value for the customer and Hitachi Energy and influences on next investments / Request for Quotation. Communicates details in accordance with Local Hitachi Energy capabilities and Factory availabilities. Proposal development: Prepares Promotion plans using company tools. Identify opportunities and challenge Sales community to visit customers. Lead direct technical relation / communication with customers. Lead Product Homologations / Proof of Concepts. Assist Bid and Proposal team during bidding stage for Technical review / alternative challenge. Lead relation with Factories / Global Product Group. Bring feedbacks, capitalize and update MKT analysis. Competitiveness: Ensures most competitive Technical / Commercial offer taking into account the market situation and customer's conditions. Risk: Supports bid/no bid analyses and decisions. Participates in project risk review processes. Relations: Direct relations with customers, Channel partners, Distributors, Potential Third Party suppliers. Internal Sales, Bid and Proposal team, Global Product Group. Occupational Health and Safety: Lead, drive and hold itself accountable for the highest standards of health, safety and environment to ensure Zero Harm is achieved. Responsible for compliance with relevant HSE policy and procedures, ensuring proactive risk assessments take place and corrective actions monitored/followed up. Build an injury, incident, near miss and hazard reporting culture within the team, guaranteeing reported incidents will be investigated and action taken. Create a workplace where everyone views health, safety and environment as the most important non-negotiable value of your business. Your background:Technical Pre-sales skills, 5-10 years experience required. Engineering/Trade qualifications - Fiber Optic Telecommunication in PDH, SDH, xWDM & MPLS-TP packet technology. Switching and routing knowledge and understanding with industry certifications. Ability to lead technical workshops, PoC & product qualifications. Experience across Electrical Industry within Utilities, renewables, Power Systems projects, or Rail/O&G in Communication is an advantage. Good written and verbal English communication skills, high attention to detail. Expresses opinions, able to work with multiple stakeholders and positions.

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