Employee Relations Partner

**Role**: Employee Relations Partner

**Location**: Brisbane, Queensland

**Employment Type**: Full Time, Six Month Fixed Term Contract

With 15,000 Goodstart team members across 661 centres nurturing 63,600 children, we’re Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist purely to improve the lives of Australia's children and their families. From our centre teams to our support teams, we work together to make a real difference for children in those crucial early years.

Our vision is for Australia’s children to have the best possible start in life.

Our purpose is for children to have the learning, development, and wellbeing outcomes they need for school and life, and we deliver this with our 4 guiding principles: Children are central to everything we do; Parents are our primary Partners; Our people make the difference; Being a valued part of each community.

Safety and Reconciliation are present in who we are and what we do.

Our safety commitment is a shared understanding Safety starts with each of us - but at Goodstart it is more than that - being safe is who we are and what we do. Safety is part of being a Goodstarter.

Our vision for reconciliation is for Goodstarters to engage with reconciliation on both a personal and professional level, creating the conditions that support Aboriginal and Torres Strait Islander social justice, equality, and equity.

As the first point of contact for people related enquiries from both team members and leaders, the Employee Relations Partner is responsible for providing high quality, tailored and humanised support. Drawing on your experience as a generalist practitioner, you will have a depth of expertise to respond to a broad range of enquiries and if you don’t know the answer you will take ownership to find it

Goodstart’s Foundations help us understand what’s important in achieving our purpose. In this role you will:
Empower our Goodstarters and leaders by starting with trust and creating solutions together to achieve high quality outcomes.
Take initiative and reimagine what possible to remove barriers and obstacle that get in the way.
Together we will amplify the impact of our actions to create Amazing Goodstarter Experiences each and every day and focus on what matters most.

**Your Impact**:
Supported by a team of specialist practitioners you will be responsible for:
Providing on-demand advice and coaching support for engagement, retention, and performance related enquiries
Providing pragmatic, risk conscious and uncomplicated advice that keeps our business moving at pace. This can include complex people issues, including case management and escalated issues.
Being a passionate culture ambassador who influences and coaches’ others to model the Goodstart values and our desired behaviours whilst working to empower leaders to create a positive working culture and environment.
Being approachable, supportive and invested in the development of our People
Being exceptionally well organised, resilient, responsive, and capable of change; your flexible mindset will enable you to thrive in a dynamic environment.
Being an engaging collaborator who values input from others so we can grow together and realise our vision, and it is a personal belief that our best results come when we all work as ‘one team’.

**What Goodstart can offer you**:
Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs.
Not-For-Profit Salary Packaging benefits which reduce your taxable income to increase take home pay.
Access to discounted childcare (up to 15%)
Discounted health care and access to employee wellbeing program with BUPA
Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes.
Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.
Be a part of a team and work environment where everyone feels a sense of belonging, inclusion and purpose.
Regular social events at our head office location
Security and stability - as Australia’s largest provider of early learning and care and a not-for-profit social enterprise, we exist purely to improve the lives of Australia’s children and their families.

**You’ll bring to the table**:
Hold a Tertiary qualifications in Human Resources, Employee Relations, Law, or equivalent experience.
Maintain a strong customer service mindset that keep the customer at the centre of what you do.
Show empathy, compassion and building rapport with stakeholders from all levels of Goodstart.
Work efficiently whilst maintaining a high level of accuracy and attention to detail.
Enjoy working work in a fast paced and high-volume environment.
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