Workcover - Return to Work Officer

**Newly created contract role with a high likelihood to go permanent**:

- **Work collaboratively with the People & Culture team in a well-supported but busy environment**:

- **You will have knowledge and experience of risk management process in an OH&S context.**

**About the company**

You will be working for a local government authority based in the northern suburbs.

This full-time position is to start ASAP and is initially contracted for 3 months. This is a brand-new role that could turn into a permanent position.

You will be working with a community minded organisation who value their work force and are currently working hybrid. You will work collaboratively with the People & Culture team in a well-supported but busy environment.

**Your key responsibilities include**:

- Manage Council’s Work Cover claims, WorkCover premium and insurance contract to minimise costs.
- Ensure prompt and effective management of Council’s rehabilitation program and confidential records system.
- Arrange for the effective and timely return to work of injured employees.
- Liaise with managers, employees, insurers and medical practitioners regarding work related injury claims, injury management strategies, medical treatment payment and invoicing.
- Provide advice to team leaders and managers around process and obligations.
- Develop, plan, and implement pro-active injury management and rehabilitation strategies for all aspects of the return-to-work process, not limited to workers’ compensation (non-work-related injuries)
- Assist the business in identifying and implementing injury management policies and procedures, systems, and processes.
- Accurately complete administrative tasks and maintain records associated with all aspects of injury management on Council’s internal injury management system.
- Provide appropriate and collaborative case management of workers’ compensation claims to achieve desired return to work outcomes.
- Actively participate in claim reviews with agent and internal stakeholders on a regular basis.
- Liaise with injured workers, clients, health professionals, insurance agents, rehabilitation providers, operations/support personnel, legal providers and WHS team as required.
- Adhere to all regulatory, company and client-driven safety policies and procedures.

**You will have the following**:

- Relevant experience in WorkCover claims management and processing.
- Tertiary Qualifications with some relevant experience and/or substantive relevant experience.
- Demonstrated ability and experience in WorkCover/insurance contract management and administration.
- Demonstrated sound statistical, analytical, and administrative skills.
- Knowledge of workplace OH&S issues.
- Demonstrated ability to prepare written documentation including reports and correspondence etc.
- Knowledge of the workers’ compensation system and rehabilitation process, e.g. legislative requirements and the responsibilities of employers and injured employees.

**Benefits**:
In return you will be rewarded with the opportunity to get your foot in the door to work for a Local Government. You will be working for an innovative and community focussed organisation. Hybrid working model with flexible start times.

If you are interested in this role please **APPLY **today.
- At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills, and contributions to the workplace_